Beschreibung
Customer live chat for support and leads conversion. Professional solution for Facebook Messenger Marketing.
Contact customer anytime again after he contacting your support
This is add-on for Marketing Automation by AZEXO.
Main Features
- Collect subscribers via Facebook Live Chat
- Link site visitor behavior (and other info) with chat participant
- Automation for news or marketing offers sending (event notifications, time scheduling or other logic)
- Any dynamic logic for live chat greeting message (behavior based, personal marketing offers or something other) – to stimulate chat starting and get visitor Facebook contact in PRO version
- Supported all features of Marketing Automation by AZEXO
Installation
- Plugin settings: „Automation > Facebook Chat settings“
- Switch „Facebook live chat mode“ to „Live chat“ if you do not need messages bulk sending then „Save settings“
- Create an Facebook Application https://www.facebook.com/business/help/444614902378217 in Facebook Developer Account
- Create Facebook Page and „Facebook Page“->“Settings“->“Messenger Platform“ tab and at „Whitelisted Domains“ add domain name of your site with this plugin.
- Enter „Application ID“ and „Facebook Page ID“ in plugin settings
- If you need messages bulk sending – switch „Facebook live chat mode“ to „Live chat and collecting subscribers“ then „Save settings“
- Enable HTTPS for your site – this in mandatory for collecting subscribers
- Enter „Application ID“ and „Application Secret“ in plugin settings then „Save settings“
- Go to your „Facebook Application Panel > Products > Facebook login“, insert the „OAuth redirect URL“ (from plugin settings page) to „Valid OAuth redirect URIs“ then „Save settings“
- Click „Connect to Facebook“. After you return to plugin settings choose Facebook Page which will be connected to chat then „Save settings“
- Set up webhook in „Facebook Application Panel > Products > Messenger“ – use „Webhook URL“ and „Webhook verify token“ which provided in plugin settings https://developers.facebook.com/docs/messenger-platform/getting-started/app-setup
- Subscribe webhook to events „standby,messages,messaging_postbacks,messaging_referrals,message_deliveries,message_reads“ in „Facebook Application Panel > Products > Messenger“
- Request access to „pages_messaging“ in „Facebook Application Panel > Products > Messenger“
FAQ
- Why are there no FAQs besides this one?
-
Because you haven’t asked one yet.
Rezensionen
Für dieses Plugin gibt es keine Rezensionen.
Mitwirkende & Entwickler
„Live Chat Marketing Automation“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:
Mitwirkende
Übersetze „Live Chat Marketing Automation“ in deine Sprache.
Interessiert an der Entwicklung?
Durchstöbere den Code, sieh dir das SVN Repository an oder abonniere das Entwicklungsprotokoll per RSS.
Änderungsprotokoll
1.27
- Initial Release