Title: ClaimPress – Advanced Warranty, Return, Refund &amp; Exchange for WooCommerce
Author: Dominopress
Published: <strong>22. November 2025</strong>
Last modified: 3. Oktober 2026

---

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# ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce

 Von [Dominopress](https://profiles.wordpress.org/dominopress/)

[Herunterladen](https://downloads.wordpress.org/plugin/claimpress-warranty-refunds-returns-for-woocommerce.3.2.1.zip)

 * [Details](https://de.wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/)

## Beschreibung

**The Most Advanced Claims Management System for WooCommerce** 🚀

Transform your WooCommerce store with ClaimPress – the premium, all-in-one solution
for warranty, return, refund, and exchange management. Built by developers who understand
e-commerce, ClaimPress delivers enterprise-level features with WordPress simplicity.

**Why ClaimPress Stands Out:**

✨ **Three Powerful Features in One Plugin:**
 – **Advanced Warranty System:** Create
unlimited warranty plans – from simple included warranties to complex paid tiers
with multiple price points – **Smart Exchange Management:** Let customers effortlessly
exchange products for different sizes, colors, or variants – **Flexible Return/Refund
System:** Build customer trust with customizable money-back guarantees

🎯 **For Store Owners:**
 Enable one, two, or all three features on any product 
with just a few clicks. No coding required. No complex setup. Just powerful functionality
that works right out of the box.

💼 **For Customers:**
 Your customers enjoy a seamless claims experience through
their „My Account > Claimable Products“ page, while guest customers can securely
file claims using just their order ID and email.

⚡ **For Administrators:**
 Manage everything from a beautifully designed, intuitive
dashboard. Update claim statuses instantly, filter by type, communicate with customers,
and keep your workflow organized – all from one centralized location.

**Key Features:**

 * **Three Independent Features:** Warranty, Exchange, and Return/Refund – Enable
   one, two, or all three on any product.
 * **Flexible Warranty Options:** Add free „Included“ warranties (e.g., „1 Year 
   Warranty“) or „Paid“ warranties with multiple tiers (e.g., „3 Years for $10“).
 * **Exchange Management:** Let customers exchange products for different sizes,
   colors, or variants within a specified period.
 * **Return & Refund System:** Offer money-back guarantees with customizable return
   periods.
 * **Dual Claim System:** Works for both logged-in customers (via „My Account“ page)
   and guest customers (via a shortcode).
 * **Guest Claim Shortcode:** Just add `[claimpress_guest_form]` to any page to 
   create a secure claim form for guest users.
 * **Centralized Claim Management:** A new „ClaimPress“ menu item shows all claims
   with filtering by status and type.
 * **Claim Statuses:** Use statuses like Pending, Approved, and Rejected to manage
   your workflow.
 * **Admin Notifications:** Receive emails for new claims.
 * **Customer Communication:** Reply to customers directly from the claim management
   screen.
 * **Fee Waivers:** Allow customers to request fee waivers for exchanges/returns(
   e.g. if the wrong item was sent by the seller).
 * **Guest Claim Page Setup:** Easy styling and step-by-step setup instructions 
   for your guest returns portal.
 * **Bulk Setup Tool:** Instantly apply warranty, exchange, or return policies to
   thousands of products by category.
 * **Pending Claims Notifications:** Real-time badge in the admin sidebar showing
   the count of new claims requiring attention.
 * **Responsive Status Management:** Redesigned status update interface with better
   mobile and zoom support.

**🚀 Unlock ClaimPress Pro: The Ultimate Operations Upgrade**

Ready to turn your claims department from a pure expense into a revenue-generating
machine? ClaimPress Pro gives you the powerful tools you need to streamline operations
and offer profitable policies.

 * 💰 **Unlimited Paid Warranty Tiers:** Upsell customers at checkout! Offer a basic
   $5 „1-Year Coverage“ right alongside a premium $20 „Lifetime Accidental Damage
   Protection“ plan.
 * 💳 **Automated Exchange Fees:** Does it cost you money to ship a size swap? Automatically
   charge an „Exchange Processing Fee“ directly inside WooCommerce (e.g., $10) before
   you approve the exchange.
 * 📦 **Restocking Fees for Returns:** Stop losing money on simple returns. Configure
   a native „Restocking Fee“ (e.g., $15) to be automatically deducted from the customer’s
   final refund calculation.
 * 📸 **Customer File Attachments:** Stop the endless back-and-forth emails. Allow
   or force customers to upload photos of their broken or defective products directly
   inside the initial claim submission form.
 * 🛡️ **Mandatory Proof Setting:** Globally enforce proof attachments for all claims,
   or let the system automatically require it only when customers request a Fee 
   Waiver!
 * ⚡ **Fast-Action Admin Shortcuts:** Review claims and instantly send „Decline
   Waiver & Payment Link“ emails to customers with a single click straight from 
   the claim dashboard.
 * ✨ **Custom Marketing Labels:** Replace boring dropdowns like „12 Months“ with
   high-converting marketing names like „Gold Protection Plan“ or „No-Questions-
   Asked Guarantee.“

[**Get ClaimPress Pro Today!**](https://dominopress.com/plugin/claimpress)

### How to Use

**Enable Features on Products:**
 1. Edit any product in WooCommerce 2. Go to the**
ClaimPress** tab in Product Data 3. Check **„Enable“** for the feature you want 
to offer 4. Set the duration (e.g., „12 Months“ or „30 Days“) 5. Set the duration(
e.g., „12 Months“ or „30 Days“) 6. Update the product

**For Customers:**
 – **Logged-in users:** Go to My Account > Claimable Products
to view eligible items and file claims – **Guests:** Use the guest claim form (add`[
claimpress_guest_form]` shortcode to any page)

**For Admins:**
 – View all claims in **ClaimPress > All Claims** – Update claim
statuses using the inline dropdown or full claim view – Send messages to customers
from individual claim pages

## Screenshots

[⌊Configure warranty, exchange, and return policies in the Product Data section⌉⌊
Configure warranty, exchange, and return policies in the Product Data section⌉[

Configure warranty, exchange, and return policies in the Product Data section

[⌊Warranty, exchange, and return information displayed beautifully on the product
page⌉⌊Warranty, exchange, and return information displayed beautifully on the product
page⌉[

Warranty, exchange, and return information displayed beautifully on the product 
page

[⌊Easy-to-use claim submission form for customers to file warranty, exchange, or
return requests⌉⌊Easy-to-use claim submission form for customers to file warranty,
exchange, or return requests⌉[

Easy-to-use claim submission form for customers to file warranty, exchange, or return
requests

[⌊Manage all claims with inline status editing and filtering⌉⌊Manage all claims 
with inline status editing and filtering⌉[

Manage all claims with inline status editing and filtering

[⌊View claim details and communicate with customers directly⌉⌊View claim details
and communicate with customers directly⌉[

View claim details and communicate with customers directly

[⌊Store will receive claim emails immediately⌉⌊Store will receive claim emails immediately⌉[

Store will receive claim emails immediately

[⌊Logged-in users can easily find what are the products available to claim for Warranty/
Return/Exchange⌉⌊Logged-in users can easily find what are the products available
to claim for Warranty/Return/Exchange⌉[

Logged-in users can easily find what are the products available to claim for Warranty/
Return/Exchange

[⌊ClaimPress Analytics⌉⌊ClaimPress Analytics⌉[

ClaimPress Analytics

[[

[[

## Installation

 1. Upload the `claimpress` folder to the `/wp-content/plugins/` directory.
 2. Activate the plugin through the ‚Plugins‘ menu in WordPress.
 3. Go to WordPress Admin > **Settings > Permalinks** and click **„Save Changes“** 
    to flush rewrite rules.
 4. Go to `ClaimPress > Settings` to configure your notification emails and guest claim
    page.
 5. Edit a WooCommerce product, go to the **„ClaimPress“** tab, and enable your desired
    features (Warranty, Exchange, and/or Return)!

## FAQ

### Getting Started – Quick Setup Guide

**Step 1: Configure Email Settings**
 1. Go to `ClaimPress > Settings` in WordPress
admin 2. Enter your notification email address 3. Optionally set up a guest claim
page (see below) 4. Click „Save Changes“

**Step 2: Enable ClaimPress Features on a Product**
 1. Go to `Products` and edit
any product 2. Click the **„ClaimPress“** tab in the product data section 3. Choose
which features to enable: – **Warranty:** Check „Enable“ and set duration (e.g.,„
12 Months“) – **Exchange:** Check „Enable“ and set the exchange period – **Return/
Refund:** Check „Enable“ and set the return period 4. You can enable one, two, or
all three features 5. Update the product

**Step 3: Test It**
 – Place a test order on your site – Go to My Account > Claimable
Products – File a test claim to see the workflow

### How do I add warranty, exchange, or return features to my products?

 1.  Edit any WooCommerce product
 2.  Scroll to the **Product data** section
 3.  Click the **„ClaimPress“** tab
 4.  You’ll see three sections: **Warranty**, **Exchange**, and **Return/Refund**
 5.  For **Warranty**:
 6.   * Check **„Enable“**
      * Choose warranty type: Included (free) or Paid
      * Set the warranty duration (number) and period (days/weeks/months/years)
      * For paid warranties: Add warranty tiers with different prices
 7.  For **Exchange**:
 8.   * Check **„Enable“**
      * Set the exchange period (e.g., „30 Days“)
 9.  For **Return/Refund**:
 10.  * Check **„Enable“**
      * Set the return period (e.g., „14 Days“)
 11. Click **Update** to save

All enabled features will now show on the product page!

### How do logged-in customers file claims?

Logged-in customers see a **„Claimable Products“** tab in their **My Account** page
automatically.

**Customer Steps:**
 1. Login to their account 2. Go to My Account > Claimable Products
3. Click „File Claim“ on any eligible product 4. Fill out the claim form (description,
issue type) 5. Submit the claim

They can track claim status in the same „Claimable Products“ section.

### How do guest customers file claims?

**Setup (one-time):**
 1. Create a new WordPress Page (e.g., „File a Claim“) 2. 
Paste the `[claimpress_guest_form]` shortcode inside the page editor 3. Publish 
the page 4. Go to `ClaimPress > Settings` in your WordPress admin 5. Select this
newly created page from the **Guest Claim Page** dropdown 6. Click Save Changes 
at the bottom of the screen 7. (Optional) Go to **Appearance > Menus** and add this
page to your navigation menu!

**Guest Claim Process:**
 1. Customer visits your claim page 2. Enters Order ID 
and Email (must match order) 3. Selects the product from their order 4. Fills out
claim description 5. Submits claim

Guests receive email notifications automatically about their claim status.

### Scaling Your RMA Business: Enterprise Features in ClaimPress Pro

ClaimPress Pro is designed for high-volume stores needing a professional **Returns
Management Authorization (RMA)** workflow. Advanced features include:
 * **Unlimited
Paid Warranty Tiers:** Create „Bronze“, „Silver“, and „Gold“ plans with custom price
points to drive additional revenue. * **Serialized Warranty Certificates:** Automatically
generate and deliver PDF certificates to customers for professional record-keeping.***
Automated Processing Fees:** Stop chasing payments for shipping or restocking. The
system forces payment through your WooCommerce checkout before a claim is reviewed.***
Related Protected Products:** Upsell extended warranties by showing „Protected“ 
versions of products as cross-sells in your shop.

### How do automated restocking and exchange fees reduce my manual workload?

In traditional setups, you have to manually invoice customers for return shipping
or restocking fees. **ClaimPress Pro automates this.**
 1. You set a default fee
in the settings. 2. When a customer files an Exchange or Return, the system creates
a „Processing Fee“ order. 3. The claim is locked in **„Pending Payment“** status.
4. Once the customer pays via your site’s checkout, the claim instantly flips to**„
Paid“** and notifies you it’s ready for review. No more manual billing!

### Can I generate professional Warranty Certificates for my customers?

Yes! **ClaimPress Pro** includes a specialized engine to generate serialized **Warranty
Certificates (PDF)**. Customers can download these directly from their „My Account“
area as soon as their order is completed. This adds high perceived value to your
protection plans and builds significant brand trust.

### Reducing RMA Fraud: How does the mandatory proof system work?

Fraudulent claims are a major drain on resources. ClaimPress allows you to set **
Proof Attachments** as **Required**.
 When enabled, the „File a Claim“ form will
block submission unless the customer uploads a photo (JPG/PNG) or document (PDF)
showing the product issue. This simple step filters out lazy or fraudulent claims
before they ever reach your dashboard.

### What is the „Fee Waiver“ request system?

Sometimes an exchange is necessary because _you_ made a mistake (shipped the wrong
color or a DOA unit). In these cases, it’s unfair to charge the customer a fee.
**
ClaimPress Pro** allows customers to request a **Fee Waiver**. They must provide
a description and mandatory proof of your error. You can then review the proof and:
1. **Approve the Waiver:** The claim proceeds for free. 2. **Decline the Waiver:**
Use the admin shortcut to instantly send the customer a link to pay the standard
processing fee.

### Boosting Average Order Value: How do related protected products work?

You can link a „Protected“ version of a product (one with a paid warranty included)
to its standard counterpart. This allows you to show a **„Warranty Upsell“** widget
on the product page or in cross-sell sections, encouraging customers to choose the
safer, higher-priced option.

### What’s the difference between Warranty, Exchange, and Return?

These are three **independent modules** you can enable per product to create a custom
policy:

 * **Warranty:** Professional coverage for defective items (Included or Paid). Set
   custom timeframes like „1-Year Full Coverage“.
 * **Exchange:** Self-service variant swapping (e.g., „30-Day Size Exchange“). Supports
   automated shipping fees in Pro.
 * **Return/Refund:** Modern money-back guarantees. Supports automated restocking
   fees in Pro.

You can enable all three, or just one! Each has completely separate duration settings
for maximum flexibility.

### How do I see all products with ClaimPress features active?

Go to **ClaimPress > Products**. This page gives you a bird’s-eye view of your entire
catalog. You can filter by feature (Warranty, Exchange, or Return) and see exactly
which products have active policies, helping you audit your store’s coverage in 
seconds.

### Does ClaimPress collect any data? What about my privacy?

**Your Privacy is Our Priority!** 🔒

ClaimPress includes an **optional, opt-in** analytics system that helps us improve
the plugin. Here’s everything you need to know:

**How It Works:**
 – When you activate ClaimPress, you’ll see a friendly notice 
asking if you’d like to help us improve the plugin – You can choose **„Sure, I’m
Happy to Help!“** or simply dismiss the notice – **No data is ever sent without 
your explicit consent**

**What We Collect (Only If You Opt-In):**
 – Site URL (to identify unique installations)–
WordPress version – Plugin version – Admin email (for support purposes only) – Site
language – Plugin activation/deactivation timestamps

**What We DON’T Collect:**
 – ❌ Customer data or claim information – ❌ Order details
or transaction data – ❌ Personal information from your customers – ❌ Product details
or pricing – ❌ Any sensitive or confidential business data

**Your Control:**
 – You can opt-out anytime by simply dismissing the tracking notice–
Choosing „No“ does not affect plugin functionality in any way – All plugin features
work identically whether you opt-in or not

**Why We Ask:**
 Understanding how ClaimPress is used helps us build features YOU
actually need and prioritize updates that matter most to our users.

**Bottom Line:** Your data and your customers‘ data stay on your server. We only
collect anonymous usage statistics if you explicitly allow it, and you can opt-out
anytime. No spam, no selling your data, no surprises!

**Privacy & Data Usage:**
 This plugin may collect non-sensitive, anonymous usage
data (like your WordPress version or plugin version) to ensure the plugin works 
successfully and to help us improve compatibility. This data collection is completely
optional, transparent, and **excludes all sensitive or personal information** about
you or your customers. We prioritize your privacy and security above all else.

## Rezensionen

![](https://secure.gravatar.com/avatar/7741705f7d7c0c4547f38a0b3d9c30a284a93630929546a08c0fc21a1c36df0d?
s=60&d=retro&r=g)

### 󠀁[Best warranty plugin for woocommerce store.](https://wordpress.org/support/topic/best-warranty-plugin-for-woocommerce-store/)󠁿

 [monty07](https://profiles.wordpress.org/monty07/) 2. April 2026

Best warranty plugin for woocommerce store.

![](https://secure.gravatar.com/avatar/5818cbb60ab13f3099e838e7060ec285123d50f3a7c083f28fadc7120da4dc85?
s=60&d=retro&r=g)

### 󠀁[supperb](https://wordpress.org/support/topic/supperb-7/)󠁿

 [Andy](https://profiles.wordpress.org/sajidimon07/) 30. November 2025 1 Antwort

All in one warrenty plugin for wordpress. it provides warrenty, refund, return, 
exchange together.

 [ 1 Rezension lesen ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/)

## Mitwirkende und Entwickler

„ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce“ ist 
Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

 *   [ Dominopress ](https://profiles.wordpress.org/dominopress/)
 *   [ jrmark ](https://profiles.wordpress.org/jrmark/)

[Übersetze „ClaimPress – Advanced Warranty, Return, Refund & Exchange for WooCommerce“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/claimpress-warranty-refunds-returns-for-woocommerce)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/claimpress-warranty-refunds-returns-for-woocommerce/),
sieh dir das [SVN-Repository](https://plugins.svn.wordpress.org/claimpress-warranty-refunds-returns-for-woocommerce/)
an oder abonniere das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/claimpress-warranty-refunds-returns-for-woocommerce/)
per [RSS](https://plugins.trac.wordpress.org/log/claimpress-warranty-refunds-returns-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 3.2.1

 * **Compatibility:** Tested and confirmed compatible with WordPress latest version.
 * **Fix:** Fixed an issue where images were not adding properly in email templates.
 * **Fix:** Resolved email template display issues for free version users.
 * **Enhancement:** Restored and added missing configuration settings.

#### 3.1.7

 * **Enhancement:** Enhanced WooCommerce activation check to support Multisite network-
   active installations and a custom activation flag.
 * **Security:** Use a more robust validation for core dependency checks.

#### 3.1.6

 * **Fix:** Corrected status banner in customer „My Claims“ dashboard — rejected
   claims now show a clear „closed“ message instead of the misleading „we are reviewing“
   text. Each status (Approved, In Progress, Rejected, Cancelled, Completed) now
   displays a unique, accurate message and color.
 * **Enhancement:** Admin replies now automatically advance the claim status to „
   In Progress“ (if the status exists), eliminating the need for a manual extra 
   step.
 * **Fix:** Guest claim form now correctly scrolls back to the form section after
   submission, instead of jumping to the top of the page.
 * **Fix:** Corrected redirect logic bug that caused logged-in users‘ redirects 
   to be incorrectly overridden by guest redirect logic.

#### 3.1.5

 * **Feature:** Added „Max Claims per Item“ setting. When „Allow Multiple Claims“
   is enabled, admins can now configure a numeric limit for how many times a customer
   can file a claim for the same product (Order Item). Default is 1.
 * **Improvement:** Updated claim eligibility logic so that products reappear in
   the customer’s „Claimable Products“ list after a claim is marked as Approved,
   Rejected, or Completed — allowing legitimate follow-up claims.
 * **Improvement:** The „Max Claims per Item“ input field is now conditionally revealed
   in Settings only when „Allow Multiple Claims per Item“ is enabled, keeping the
   UI clean and context-aware.
 * **Fix:** Added `wpautop()` processing to both admin and customer email notification
   bodies to correctly preserve line breaks and paragraph formatting in plain-text
   templates sent as HTML.
 * **Fix:** Resolved an issue where customer email notifications created using plain-
   text templates lost their line breaks and formatting when sent as HTML emails.
 * **Fix:** Added an automated database cleanup routine to resolve a bug from older
   versions where claims could incorrectly hold multiple status terms simultaneously,
   leading to inaccurate claim counts in dashboard tabs.
 * **Enhancement:** Reordered the claim dashboard status tabs to always place ‚Completed‘,‚
   Rejected‘, and ‚Cancelled‘ logically at the very end of the list.

#### 3.1.3

 * **Fix:** Resolved an issue where duplicate emails were sent during initial claim
   submission.
 * **Fix:** Corrected the `{admin_message}` placeholder in automated status update
   emails.
 * **Enhancement:** Completely redesigned the email notification system with a modern,
   professional HTML master template.
 * **Enhancement:** Improved the visual layout of the „New Claim Received“ email
   for customers.

#### 3.1.2

 * **Feature:** Implemented „Fallback Lookup“ mechanism for the guest claim form
   to ensure full compatibility with Sequential Order Number plugins (WebToffee,
   SkyVerge, etc).
 * **Feature:** Redesigned the Guest Order Lookup UI with a modern, card-based layout
   and interactive notices for a more premium experience.
 * **Security:** Enforced strict order status validation; claims can now only be
   filed for orders in „Completed“ or other merchant-defined eligible statuses.
 * **Enhancement:** Centralized allowed status logic to ensure consistency across
   My Account and Guest portals.

#### 3.1.1

 * **Fix:** Resolved issue where Claimable Products tab displayed raw database IDs
   instead of custom sequential WooCommerce order numbers.
 * **Fix:** Enhanced claims search filter to support searching by custom sequential
   order numbers.

#### 3.1.0

 * **Major Feature:** New „Create Claim“ feature. Setup manual claim on the behalf
   of customer.
 * **Enhancement:** Rearranged Folder based file structure.

#### 3.0.0

 * **Major Feature:** New „Bulk Setup“ tool. Configure thousands of products simultaneously
   using global category-based logic.
 * **Major Feature:** Real-time Admin Notification Badge. View the count of pending
   claims directly in your WordPress sidebar.
 * **New:** Advanced „Advanced Features“ Pro showcase page with direct tool links.
 * **Enhancement:** Fully responsive Status Management UI. Fixed overlapping issues
   when browser is zoomed or on small screens.
 * **Enhancement:** Unified branding across Pro upgrade prompts („Activate ClaimPress
   Pro Now“).
 * **Enhancement:** Improved AJAX status updates with instant visual feedback.
 * **Performance:** Optimized metadata queries for claims filtering.
 * **Quality:** Complete version synchronization (v3.0.0) across all components.

#### 2.9.0

 * **Enhancement:** Improved Welcome page experience by hiding the data consent 
   popup.
 * **Enhancement:** General improvements and version update.

#### 2.8.3

 * **Enhancement:** Refined the „Hide Warranty Info“ Pro feature to act as a whitelist—
   it now hides informational policy badges (Included, Exchange, Return) but keeps
   interactive Paid Warranty tiers visible.
 * **Feature:** Added native detection of custom Order Statuses (like Trackship’s„
   Delivered“ state) so merchants can select them as equivalent to „Completed“ for
   warranty validations without relying on manual text inputs.

#### 2.8.2

 * **Feature:** Initial implementation of custom Order Status detection and product
   page policy hiding toggle.

#### 2.8.1

 * **Enhancement:** Completely redesigned the Custom Email Templates page with a
   modern, tabbed interface — featuring card panels per template, clickable merge-
   tag chips with one-click copy, a styled Pro lock banner, and a polished save 
   bar.
 * **Enhancement:** Improved Admin Notification, Customer Confirmation, and Customer
   Update templates are now organized into separate tabs for a cleaner workflow.
 * **Enhancement:** Restructured Advanced Features promotional cards to display 
   icon and heading side-by-side for better readability.
 * **Enhancement:** Styled the „Advanced Features“ sidebar menu label with a distinct
   amber/gold color for improved visibility.
 * **Fix:** Updated claim submission success message from „confirmation“ to „update“
   for more accurate customer communication.
 * **Enhancement:** Added suppression of any externally injected „Pricing“ submenus
   from the ClaimPress admin menu via both PHP and CSS.

#### 2.8.0

 * **Fixed:** Resolved dashboard statistics showing incorrect counts for „Total 
   Products“ and „Paid Warranty“.
 * **Fixed:** Improved plugin compatibility and naming consistency for the Pro addon.
 * **Enhancement:** General code optimization and quality improvements.

#### 2.7.0

 * Setup: Introduced global configuration block parameter for multiple Return/Exchange
   claims.

#### 2.6.0

 * **New:** „Fee Waiver“ Request System. Allow customers to request that exchange/
   return fees be waived (e.g. if the seller shipped the wrong product).
 * **New:** Proof Attachments Setting. Globally force photo/document uploads for
   all claims from the Settings panel.
 * **New:** Advanced Guest Claim Dashboard step-by-step instructions.
 * **Enhancement:** Dynamically force file uploads for customers who specifically
   request fee waivers.
 * **Enhancement:** One-click „Decline Waiver & Send Payment Link“ button for store
   admins inside the Claim Dashboard.
 * **Enhancement:** Dynamic „Success“ notices for customers submitting waiver requests
   vs. standard paid claims.

#### 2.5.0

 * **Enhancement:** Improved Welcome page experience by hiding the data consent 
   popup.
 * **Enhancement:** General improvements and version update.

#### 2.4.2

 * **Bug Fix:** Fixed issue where the data consent notice would reappear after dismissal.
 * **Enhancement:** Improved dismissal logic for admin notices.

#### 2.4.1

 * **Feature:** Enhanced cart price calculation to correctly display total product
   price (Base + Warranty) even in custom themes and mini-carts.
 * **Feature:** Improved formatting of warranty labels in cart (removed redundant
   text).
 * **Fix:** Implemented cleaner JS handling to remove unwanted theme-injected text
   from cart items.
 * **Enhancement:** Optimized frontend CSS for better global theme compatibility.

#### 2.4.0

 * **Feature:** Added robust JS synchronization for warranty options to support 
   custom cart layouts and page builders.
 * **Feature:** New specialized frontend styles decoupled from WooCommerce core 
   styles for better theme compatibility.
 * **Fix:** Resolved layout issues where warranty options would „unstitch“ or break
   alignment on certain themes.
 * **Enhancement:** Removed unsafe „Display Only“ hooks to prevent configuration
   errors.
 * **Enhancement:** Improved cross-theme compatibility handling for styling.

#### 2.3.1

 * **Enhancement:** Version synchronization across all plugin components
 * **Enhancement:** Tracking system now uses consistent version numbering (CLAIMPRESS_VERSION
   constant)
 * **Improvement:** Ensured version is correctly sent in all user-data tracking 
   API calls
 * **Quality:** Complete version audit and standardization across codebase
 * **Note:** Minor update to maintain version consistency after fixing critical 
   file restoration issue

#### 2.3.0

 * **Bug Fix:** Fixed critical error caused by missing plugin class files after 
   WordPress.org update
 * **Bug Fix:** Restored all missing includes files (class-claimpress-admin.php,
   class-claimpress-frontend.php, class-claimpress-analytics.php, class-claimpress-
   upgrade.php)
 * **Improvement:** Updated version numbering to prevent future version mismatches
 * **Enhancement:** Ensured all core plugin functionality is properly restored

#### 2.2.0

 * **Bug Fix:** Fixed 404 error on My Account endpoint by adding proper endpoint
   registration during plugin activation
 * **Improvement:** Changed „My Warranties“ menu to „Claimable Products“ for better
   clarity
 * **Improvement:** Updated all documentation and UI text to reflect the three claim
   types (Warranty, Exchange, Return/Refund)
 * **Enhancement:** Added permalink flush step in installation instructions
 * **Documentation:** Comprehensive readme.txt update with accurate examples and
   clearer feature descriptions
 * **Documentation:** Removed outdated references and added 10 screenshot placeholders

#### 2.1.0

 * **Enhancement:** Added „Get Pro“ and „Leave a Review“ action links on the Plugins
   page
 * **Improvement:** Better visibility for upgrading to PRO version
 * **Improvement:** Easier access to leave reviews on WordPress.org

#### 2.0.0

 * **Major Update:** Enhanced claim management interface with inline editing and
   filtering
 * **New Feature:** Inline status editing – Update claim statuses directly from 
   the claims list table
 * **New Feature:** Status filter dropdown – Filter claims by status (Pending, In
   Progress, Approved, Rejected, Closed)
 * **New Feature:** Return management – Added full return and refund capability 
   alongside exchange
 * **Improvement:** Replaced text „Update“ button with a save icon for cleaner UI
 * **Improvement:** Added tooltip to status update button showing „Update Status“
   on hover
 * **Improvement:** Status changes now properly persist in database after AJAX updates
 * **Improvement:** Better visual feedback during status updates (button state changes
   and success indicators)
 * **Improvement:** Added blank status option („— Select Status —“) for claims without
   assigned status
 * **Fix:** Corrected `wp_set_post_terms` to use term ID instead of slug for reliable
   status updates
 * **Fix:** Improved JavaScript loading using proper `wp_register_script` and `wp_add_inline_script`
 * **Enhancement:** All three features (Warranty, Exchange, Return) are now fully
   independent
 * **Enhancement:** Updated plugin name to reflect all capabilities: Warranty, Return,
   Refund & Exchange

#### 1.0.0

 * Initial release.
 * Implements a full-featured warranty system.
 * Adds per-product warranty options (included and paid).
 * Adds a dual claim-system for logged-in users and guests.
 * Provides a full admin interface for managing claims, including statuses and email
   replies.
 * Includes a settings page for notifications and guest form setup.
 * Passes all WordPress.org plugin review checks.

## Meta

 *  Version **3.2.1**
 *  Zuletzt aktualisiert **vor 4 Tagen**
 *  Aktive Installationen **50+**
 *  WordPress-Version ** 5.8 oder höher **
 *  Getestet bis **7.1.3**
 *  PHP-Version ** 7.2 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/)
 * Schlagwörter
 * [exchange](https://de.wordpress.org/plugins/tags/exchange/)[refunds](https://de.wordpress.org/plugins/tags/refunds/)
   [returns](https://de.wordpress.org/plugins/tags/returns/)[warranty](https://de.wordpress.org/plugins/tags/warranty/)
   [woocommerce](https://de.wordpress.org/plugins/tags/woocommerce/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/claimpress-warranty-refunds-returns-for-woocommerce/advanced/)

## Bewertungen

 5 von 5 Sternen.

 *  [  2 5-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/?filter=5)
 *  [  0 4-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/?filter=4)
 *  [  0 3-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/?filter=3)
 *  [  0 2-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/?filter=2)
 *  [  0 1-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/?filter=1)

[Deine Rezension](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/reviews/)

## Mitwirkende

 *   [ Dominopress ](https://profiles.wordpress.org/dominopress/)
 *   [ jrmark ](https://profiles.wordpress.org/jrmark/)

## Support

Behobene Probleme in den letzten zwei Monaten:

     0 von 1

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/claimpress-warranty-refunds-returns-for-woocommerce/)