Title: eesel AI – AI Chatbot &amp; Customer Support Agent for WooCommerce
Author: eeselai
Published: <strong>5. Oktober 2026</strong>
Last modified: 7. Oktober 2026

---

Plugins suchen

![](https://ps.w.org/eesel-ai/assets/banner-772x250.png?rev=3732103)

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# eesel AI – AI Chatbot & Customer Support Agent for WooCommerce

 Von [eeselai](https://profiles.wordpress.org/eeselai/)

[Herunterladen](https://downloads.wordpress.org/plugin/eesel-ai.0.1.0.zip)

 * [Details](https://de.wordpress.org/plugins/eesel-ai/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/eesel-ai/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/eesel-ai/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/eesel-ai/#developers)

 [Support](https://wordpress.org/support/plugin/eesel-ai/)

## Beschreibung

eesel AI puts an AI chatbot and customer support agent on your WooCommerce store.
It answers shoppers‘ questions in a chat bubble on your storefront, using your own
knowledge, and once you connect your store it can look up their orders too.

Setup takes a few minutes and needs no API keys and no code. Install the plugin,
click **Connect eesel**, sign in and pick your agent.

#### What the AI chatbot does

 * **Answers shoppers on your storefront.** The eesel chat bubble appears on your
   store and answers from the knowledge you’ve given your agent in eesel.
 * **Looks up orders.** Connect your store and the AI customer support agent can
   answer „where’s my order?“ questions from your WooCommerce orders.
 * **Keeps you in control.** Refunds and order status changes are held for your 
   approval before they run.
 * **Looks like your brand.** The bubble’s name, welcome message, colour and suggested
   questions are all set in your eesel dashboard.

#### How it works

 1. **Connect eesel.** Open the eesel AI menu in WordPress, click **Connect eesel**,
    sign in and pick an agent.
 2. **Connect your store.** Click **Connect your store**. WooCommerce shows its own
    approval screen. When you approve, WooCommerce sends the access straight to eesel,
    so you never copy API keys and the plugin never sees them.
 3. **Go live.** The chat bubble is on by default. You can turn it off any time under**
    Storefront chat bubble** in the plugin’s settings.

#### Requirements

 * An eesel account (sign up at [eesel.ai](https://www.eesel.ai)).
 * WooCommerce 7.0 or later.
 * To connect your store: pretty permalinks (Settings  Permalinks) and HTTPS. The
   settings page tells you if either is missing.

### External services

This plugin connects your site to eesel AI, a third-party service. It doesn’t work
without an eesel account.

 * **eesel API (oracle.eesel.app).** When you click Connect eesel, the plugin registers
   your site with eesel and receives a workspace token and your chosen agent’s chat
   bubble ID. It sends your site’s URL and a random secret that proves the site 
   is yours. It also checks your agent’s public name to show on the settings page.
 * **eesel sign-in (dashboard.eesel.ai).** Your browser is sent here to sign in 
   and pick an agent.
 * **WooCommerce store access.** When you click Connect your store and approve on
   WooCommerce’s screen, WooCommerce sends store API keys directly to eesel, so 
   the agent can look up orders. The plugin never handles the keys.
 * **Chat bubble (cdn.eesel.ai).** On your storefront, the plugin loads eesel’s 
   chat widget from cdn.eesel.ai. Shoppers‘ chat messages are sent to eesel to be
   answered.

eesel’s [terms of service](https://www.eesel.ai/terms) and [privacy policy](https://www.eesel.ai/privacy).

## Screenshots

[⌊An AI customer support agent for your WooCommerce store.⌉⌊An AI customer support
agent for your WooCommerce store.⌉[

An AI customer support agent for your WooCommerce store.

[⌊Set up in minutes: connect eesel, then connect your store. No API keys, no code.⌉⌊
Set up in minutes: connect eesel, then connect your store. No API keys, no code.⌉[

Set up in minutes: connect eesel, then connect your store. No API keys, no code.

[⌊The AI chatbot answers order questions in the chat bubble on your storefront.⌉⌊
The AI chatbot answers order questions in the chat bubble on your storefront.⌉[

The AI chatbot answers order questions in the chat bubble on your storefront.

[⌊Refunds and order changes wait for your approval.⌉⌊Refunds and order changes wait
for your approval.⌉[

Refunds and order changes wait for your approval.

[⌊The eesel AI settings page in WordPress, with the Connect eesel button.⌉⌊The eesel
AI settings page in WordPress, with the Connect eesel button.⌉[

The eesel AI settings page in WordPress, with the Connect eesel button.

## Installation

 1. Install and activate the plugin from Plugins  Add New.
 2. Open the **eesel AI** menu in your WordPress admin.
 3. Click **Connect eesel**, sign in and pick an agent.
 4. Click **Connect your store** and approve on WooCommerce’s screen.

## FAQ

### Do I need an eesel account?

Yes. The plugin connects your store to an eesel agent. You can sign up at [eesel.ai](https://www.eesel.ai).

### Do I need to copy API keys?

No. You approve access on WooCommerce’s own screen, and WooCommerce sends it straight
to eesel. The plugin never sees the keys.

### Can the AI agent change orders on its own?

No. It can look up orders, but refunds and order status changes are held for your
approval before they run.

### Can I turn off the chat bubble?

Yes. Untick **Show the chat bubble on my storefront** in the plugin’s settings.

### Where do I change how the chat bubble looks?

In your eesel dashboard. The settings page has a **Manage in eesel dashboard** link
once your store is connected.

### What happens if I delete the plugin?

Everything the plugin stored on your site is removed, including its connection to
eesel.

## Rezensionen

Zu diesem Plugin liegen noch keine Rezensionen vor.

## Mitwirkende und Entwickler

„eesel AI – AI Chatbot & Customer Support Agent for WooCommerce“ ist Open-Source-
Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

 *   [ eeselai ](https://profiles.wordpress.org/eeselai/)

[Übersetze „eesel AI – AI Chatbot & Customer Support Agent for WooCommerce“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/eesel-ai)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/eesel-ai/), sieh
dir das [SVN-Repository](https://plugins.svn.wordpress.org/eesel-ai/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/eesel-ai/) per
[RSS](https://plugins.trac.wordpress.org/log/eesel-ai/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 0.1.0

 * Initial release.
 * Connect a store to an eesel workspace and agent: sign in once, no API keys.
 * Connect your store through WooCommerce’s own approval screen, so the agent can
   look up orders. Refunds and status changes are held for your approval.
 * Storefront chat bubble: answers shoppers from your knowledge. On by default, 
   can be turned off in settings.

## Meta

 *  Version **0.1.0**
 *  Zuletzt aktualisiert **vor 2 Stunden**
 *  Aktive Installationen **weniger als 10**
 *  WordPress-Version ** 6.0 oder höher **
 *  Getestet bis **7.1.3**
 *  PHP-Version ** 7.4 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/eesel-ai/)
 * Schlagwörter
 * [AI agent](https://de.wordpress.org/plugins/tags/ai-agent/)[AI Chatbot](https://de.wordpress.org/plugins/tags/ai-chatbot/)
   [chatbot](https://de.wordpress.org/plugins/tags/chatbot/)[customer support](https://de.wordpress.org/plugins/tags/customer-support/)
   [woocommerce chatbot](https://de.wordpress.org/plugins/tags/woocommerce-chatbot/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/eesel-ai/advanced/)

## Bewertungen

Es wurden noch keine Rezensionen eingereicht.

[Deine Rezension](https://wordpress.org/support/plugin/eesel-ai/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/eesel-ai/reviews/)

## Mitwirkende

 *   [ eeselai ](https://profiles.wordpress.org/eeselai/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/eesel-ai/)