Beschreibung
Helpdesk system to allow your Customers to create Support Tickets from your website.
- Built only for WordPress websites.
- No subscriptions, no limitations, no registrations: install and go!
- Tickets search, ordering, filtering by Status.
- Create Tickets on Customer’s behalf.
- Add Messages and receive Customer’s messages.
- Email notifications included.
- Attach files to Tickets.
- Front-end included: let your Customer open Tickets from your website!
- Responsive, works on mobile, fast AJAX structure.
- Install wizard will configure the plugin in 1 minute.
- Exensions coming soon!
NEW! 29/04/2017: Added Colors for different Ticket Statuses
Screenshots
Installation
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
FAQ
- Installation Instructions
-
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
Rezensionen
Mitwirkende & Entwickler
„Helpdesk Support Tickets Plugin for WordPress“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:
MitwirkendeÜbersetze „Helpdesk Support Tickets Plugin for WordPress“ in deine Sprache.
Interessiert an der Entwicklung?
Durchstöbere den Code, sieh dir das SVN Repository an oder abonniere das Entwicklungsprotokoll per RSS.
Änderungsprotokoll
1.0.23
- Initial Release
1.0.26
- Changed Active base color
- Added cursor pointer over tabs
1.0.27
- Added different colors for ticket statuses
- Fixed an error that would send email notifications even if they’re disabled
1.1.1
- Redesign of the ticket details page
1.1.3
- Fixed problem with customer name search in tickets search
- Added Dashboard!
1.1.4
- Fixed problem with „sweetalert.js“, that was showing an error right after installing the plugin
- Reworked some parts to improve performace
- Tests with latest versions of wordpress
- Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.