Title: Markeaze for WooCommerce
Author: Markeaze
Published: <strong>23. Oktober 2020</strong>
Last modified: 27. Oktober 2020

---

Plugins suchen

![](https://ps.w.org/markeaze/assets/banner-772x250.png?rev=2405640)

Dieses Plugin wurde **nicht mit den 3 neuesten Hauptversionen von WordPress getestet**.
Es wird möglicherweise nicht mehr gepflegt oder unterstützt und kann bei der Verwendung
mit neueren WordPress-Versionen zu Kompatibilitätsproblemen führen.

![](https://ps.w.org/markeaze/assets/icon-256x256.png?rev=2405640)

# Markeaze for WooCommerce

 Von [Markeaze](https://profiles.wordpress.org/markeaze/)

[Herunterladen](https://downloads.wordpress.org/plugin/markeaze.1.0.1.zip)

 * [Details](https://de.wordpress.org/plugins/markeaze/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/markeaze/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/markeaze/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/markeaze/#developers)

 [Support](https://wordpress.org/support/plugin/markeaze/)

## Beschreibung

Live chat by Markeaze is an all-in-one communication solution designed specifically
for the needs of online stores. Markeaze helps you improve the quality of customer
service, decrease response time, and increase conversions.

Markeaze combines latest trends in eCommerce such as personalization, omnichannel
outreach, and automation to deliver satisfying live chat experience and enhance 
your customer service.

#### Why Use Live Chat by Markeaze?

 * Collect visitors’ contacts with widgets and form a loyal subscriber base;
 * Reduce customer support costs
 * Decrease response time
 * Increase conversion and boost sales
 * Prioritize incoming messages based on their value to the store
 * Track customer journey and behavior on your website and use this data to scale
   your business
 * Consult customers on active orders (availability, characteristics, price)
 * Inform customers about new products, sales, and important events
 * Provide immediate answers on warranty, returns, and utilization
 * Increase retention and launch abandoned cart email campaigns
 * Send out relevant personal recommendations
 * Conduct polls and collect feedback on the purchased products
 * Easy installation via WooCommerce

Note: This plugin transmits data from your website to an external service https://
markeaze.com in accordance with the user privacy policy https://docs.markeaze.com/
article/w46gc17uah-how-markeaze-complies-with-gdpr

#### Features and Benefits

**Smart chat prioritization and routing**

Thanks to the smart chat proiritization tool your reps can manage their time more
efficiently. Important chats will automatically move up the queue based on their
value to the store: a customer an item in the cart will be ranked higher than the
one with the active order or a new customer.

**Built-in product search**

Cut response time using a built-in product search function: let your reps search
for products inside the chat window. Additionally, they can send beautiful product
cards with an “add to cart” button to inspire a purchase. Product data is uploaded
directly from WooCommerce.

**Abandoned cart email campaign**

Recover the revenue by winning back your customers who left your store without a
purchase. Set up an automatic follow-up email that includes product cards of the
abandoned cart items and a CTA button that will return your customers back to your
store.

**Multi-channel communication**

Merge all important communication channels into a single messaging tool and use 
contact information and historical data to consolidate all your chats with customers.
Meet your customers halfway and continue the conversation via live chat, email, 
Facebook Messenger, or WhatsApp.

**Stay informed about cart content and active orders**

By knowing the exact content of customers’ carts, your reps can process requests
faster. Save time on double-checking the details and increase the level of customer
satisfaction.

**Track customer journey**

Watch your customers typing in real-time, viewing products, updating carts, and 
making orders. React immediately when they are having payment issues and stay proactive
anticipating your customer’s needs.

**AI-generated auto-replies**

Use the auto-reply function to generate answers to the most common questions, edit
them when necessary, and reply to your customers in a heatbeat. Consult your website
visitors on return policy, order statuses, warranty, and other popular inquires 
efortlessly.

## Screenshots

[⌊Abandoned cart recovery.⌉⌊Abandoned cart recovery.⌉[

Abandoned cart recovery.

[⌊Buil-in product search.⌉⌊Buil-in product search.⌉[

Buil-in product search.

[⌊Cart content.⌉⌊Cart content.⌉[

Cart content.

[⌊Omnichannel outreach.⌉⌊Omnichannel outreach.⌉[

Omnichannel outreach.

[⌊Product cards.⌉⌊Product cards.⌉[

Product cards.

[⌊Smart chat.⌉⌊Smart chat.⌉[

Smart chat.

[⌊Sneak peek.⌉⌊Sneak peek.⌉[

Sneak peek.

## Installation

 1. In admin panel of your WordPress store navigate to the ‚Plugins‘  ‚Add New‘ section.
 2. Type in ‚Markeaze‘ in the Search Plugins field and press Enter or download from
    repository.
 3. Press button ‚Install Now‘ on the found plugin.
 4. On the ‚Markeaze settings‘ page fill in the ‚APP Key‘ field with your Markeaze 
    account’s ‚APP key‘.
 5. Press ‚Save Changes‘ button.

## FAQ

### Do I need to register at Markeaze first to be able to use this plugin?

Yes, you should register at [Markeaze](https://auth.markeaze.com/?utm_source=opencart&utm_medium=referral&utm_campaign=Opencart_plugin)
first to obtain an App-key.

## Rezensionen

![](https://secure.gravatar.com/avatar/cd87acb2a3be64b917c079868a9174026497206e6398ed4209573dfd127b5aba?
s=60&d=retro&r=g)

### 󠀁[Sales & Support Assistant](https://wordpress.org/support/topic/sales-support-assistant/)󠁿

 [imevsmith](https://profiles.wordpress.org/imevsmith/) 23. November 2020

It’s an omni-channel messaging platform to level up the communication between eCommerce
brands and their customers. Truly eCommerce!

 [ 1 Rezension lesen ](https://wordpress.org/support/plugin/markeaze/reviews/)

## Mitwirkende und Entwickler

„Markeaze for WooCommerce“ ist Open-Source-Software. Folgende Menschen haben an 
diesem Plugin mitgewirkt:

Mitwirkende

 *   [ Markeaze ](https://profiles.wordpress.org/markeaze/)

[Übersetze „Markeaze for WooCommerce“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/markeaze)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/markeaze/), sieh
dir das [SVN-Repository](https://plugins.svn.wordpress.org/markeaze/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/markeaze/) per
[RSS](https://plugins.trac.wordpress.org/log/markeaze/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 1.0

Fix redirect after install.

#### 1.0

Initial release.

## Meta

 *  Version **1.0.1**
 *  Zuletzt aktualisiert **vor 6 Jahren**
 *  Aktive Installationen **weniger als 10**
 *  WordPress-Version ** 4.2.0 oder höher **
 *  Getestet bis **5.5.18**
 *  PHP-Version ** 5.2 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/markeaze/)
 * Schlagwörter
 * [e-commerce](https://de.wordpress.org/plugins/tags/e-commerce/)[email campaigns](https://de.wordpress.org/plugins/tags/email-campaigns/)
   [widgets](https://de.wordpress.org/plugins/tags/widgets/)[woocommerce](https://de.wordpress.org/plugins/tags/woocommerce/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/markeaze/advanced/)

## Bewertungen

 5 von 5 Sternen.

 *  [  1 5-Sterne-Rezension     ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=5)
 *  [  0 4-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=4)
 *  [  0 3-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=3)
 *  [  0 2-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=2)
 *  [  0 1-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/markeaze/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/markeaze/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/markeaze/reviews/)

## Mitwirkende

 *   [ Markeaze ](https://profiles.wordpress.org/markeaze/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/markeaze/)

## Spenden

Möchtest du die Weiterentwicklung dieses Plugins unterstützen?

 [ Für dieses Plugin spenden ](http://markeaze.com/?utm_source=opencart&utm_medium=referral&utm_campaign=Opencart_plugin)