Title: Multisite Ticket System
Author: merleM_157
Published: <strong>4. Februar 2016</strong>
Last modified: 21. September 2017

---

Plugins suchen

![](https://ps.w.org/multisite-ticket-system/assets/banner-772x250.png?rev=1344299)

Dieses Plugin wurde **nicht mit den 3 neuesten Hauptversionen von WordPress getestet**.
Es wird möglicherweise nicht mehr gepflegt oder unterstützt und kann bei der Verwendung
mit neueren WordPress-Versionen zu Kompatibilitätsproblemen führen.

![](https://ps.w.org/multisite-ticket-system/assets/icon-256x256.png?rev=1344299)

# Multisite Ticket System

 Von [merleM_157](https://profiles.wordpress.org/merlem_157/)

[Herunterladen](https://downloads.wordpress.org/plugin/multisite-ticket-system.zip)

 * [Details](https://de.wordpress.org/plugins/multisite-ticket-system/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/multisite-ticket-system/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/multisite-ticket-system/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/multisite-ticket-system/#developers)

 [Support](https://wordpress.org/support/plugin/multisite-ticket-system/)

## Beschreibung

Multisite Ticket System is a plugin for WordPress Multisite Network. Super Admin
receives tickets and manages settings (categories and e-mail addresses). Administrators
of the sites (only) can submit tickets. The plugin also provides comment sections
for updating tickets.

There are a lot of WordPress Ticket System plugins out there, but rarely ones (or
none) that are intended for improved communication between Super Admin and Site 
Administrators in a Multisite Network.
 This is all the more convenient if your 
organization manages many regional groups throughout the country or in general manages
many sites that are administered by different people with diverse kinds of WordPress
knowledge, especially by people with zero knowledge of WordPress. In these cases,
the Super Admin is able to help more efficiently through this ticket system, e.g.
instead of managing requests via e-mail. It means in effect that the ticket system
is used in the backend (Dashboard) and doesn’t provide e.g. contact forms in the
frontend (actual website / blog) for visitors. That what makes it rather interesting–
a plugin for improved support in multisite networks.

The plugin has been developed in German, but English translation files are provided(
US, GB, AU).

Since there has been quite a few changes in WordPress itself, the plugin has been
tested now in WP version 4.4, 4.4.2, and 4.8.2, but of course it is possible that
it works in older versions as well. Test / Use at your own risk! (And maybe contact
me, too, I am happy to make this plugin compatible for as many versions as possible.)

## Screenshots

[⌊Tickets overview in Network Admin⌉⌊Tickets overview in Network Admin⌉[

Tickets overview in Network Admin

[⌊Settings overview in Network Admin⌉⌊Settings overview in Network Admin⌉[

Settings overview in Network Admin

[⌊Tickets overview in Site Admin⌉⌊Tickets overview in Site Admin⌉[

Tickets overview in Site Admin

[⌊Create a ticket in Site Admin⌉⌊Create a ticket in Site Admin⌉[

Create a ticket in Site Admin

[⌊View a selected ticket⌉⌊View a selected ticket⌉[

View a selected ticket

[⌊View the comment section⌉⌊View the comment section⌉[

View the comment section

## Installation

Note: This plugin is intended for multisite networks and won’t activate in single
WP installations. It wouldn’t be of much use otherwise anyway. However, if you’re
fascinated by this plugin and wish to use it in a single WP installation, feel free
to contact me.

 1. Upload the plugin files to the ‚/wp-content/plugins/plugin-name‘ directory, or 
    install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‚Plugins‘ screen in WordPress
 3. Enjoy the extended support feature!

## FAQ

  Installation Instructions

Note: This plugin is intended for multisite networks and won’t activate in single
WP installations. It wouldn’t be of much use otherwise anyway.
 However, if you’re
fascinated by this plugin and wish to use it in a single WP installation, feel free
to contact me.

 1. Upload the plugin files to the ‚/wp-content/plugins/plugin-name‘ directory, or 
    install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‚Plugins‘ screen in WordPress
 3. Enjoy the extended support feature!

## Rezensionen

![](https://secure.gravatar.com/avatar/3f3814e5bed93e3a405d3a59662d5fdf8c4e7baaa9e08e05280cdc4a156ac4f2?
s=60&d=retro&r=g)

### 󠀁[Very good](https://wordpress.org/support/topic/very-good-2826/)󠁿

 [berfayvel](https://profiles.wordpress.org/berfayvel/) 20. Januar 2018

very good

![](https://secure.gravatar.com/avatar/c6246e64f9ca70db01c7528421ac3384ba85748a8765bdf3d01ed32b91e8a9ac?
s=60&d=retro&r=g)

### 󠀁[Easy to use](https://wordpress.org/support/topic/easy-to-use-973/)󠁿

 [Sylsylvia79](https://profiles.wordpress.org/sylsylvia79/) 3. September 2016

It’s a really useful, easy to install and easy to use plugin. Works perfectly.

![](https://secure.gravatar.com/avatar/afd05dc5e57f2885a91b43cd866aa904b705948b2338c39d7bc00824786c5d4b?
s=60&d=retro&r=g)

### 󠀁[Great start](https://wordpress.org/support/topic/great-start-26/)󠁿

 [jambrikp](https://profiles.wordpress.org/jambrikp/) 3. September 2016

Its a nice plugin. I need a light ticketing system. So its great! 🙂 I hope you 
will continue to develop this plugin.

![](https://secure.gravatar.com/avatar/f78be0c258fb7ea2e421b60e573d693301c782b0b74c9d02c24bca18c296246c?
s=60&d=retro&r=g)

### 󠀁[Nice Tool](https://wordpress.org/support/topic/nice-tool-36/)󠁿

 [Joachim](https://profiles.wordpress.org/joesy/) 3. September 2016 1 Antwort

Nice Tool, but there is a conflict with the cas-mestro plugin: the ticket param 
is needed by phpCAS.

 [ Alle 4 Rezensionen lesen ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/)

## Mitwirkende und Entwickler

„Multisite Ticket System“ ist Open-Source-Software. Folgende Menschen haben an diesem
Plugin mitgewirkt:

Mitwirkende

 *   [ merleM_157 ](https://profiles.wordpress.org/merlem_157/)

„Multisite Ticket System“ wurde in 1 Sprache übersetzt. Danke an [die Übersetzer](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system/contributors)
für ihre Mitwirkung.

[Übersetze „Multisite Ticket System“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/multisite-ticket-system/),
sieh dir das [SVN-Repository](https://plugins.svn.wordpress.org/multisite-ticket-system/)
an oder abonniere das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/multisite-ticket-system/)
per [RSS](https://plugins.trac.wordpress.org/log/multisite-ticket-system/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 1.0

 * Deprecated function get_currentuserinfo swapped for wp_get_current_user()
 * Added language files for en_AU (Australia)

#### 0.5

 * This is the first version ever, so no changes have been made so far. But I am
   eager to improve this plugin and optimize its features!

## Meta

 *  Version **1.0**
 *  Zuletzt aktualisiert **vor 9 Jahren**
 *  Aktive Installationen **10+**
 *  WordPress-Version ** 4.4 oder höher **
 *  Getestet bis **4.8.30**
 *  Sprachen
 * [Dutch](https://nl.wordpress.org/plugins/multisite-ticket-system/) und [English (US)](https://wordpress.org/plugins/multisite-ticket-system/).
 *  [Übersetze in deine Sprache](https://translate.wordpress.org/projects/wp-plugins/multisite-ticket-system)
 * Schlagwörter
 * [multisite](https://de.wordpress.org/plugins/tags/multisite/)[ticket](https://de.wordpress.org/plugins/tags/ticket/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/multisite-ticket-system/advanced/)

## Bewertungen

 4.8 von 5 Sternen.

 *  [  3 5-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=5)
 *  [  1 4-Sterne-Rezension     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=4)
 *  [  0 3-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=3)
 *  [  0 2-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=2)
 *  [  0 1-Sterne-Rezensionen     ](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/?filter=1)

[Deine Rezension](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/multisite-ticket-system/reviews/)

## Mitwirkende

 *   [ merleM_157 ](https://profiles.wordpress.org/merlem_157/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/multisite-ticket-system/)