Title: OneDesk
Author: onedesk
Published: <strong>21. Mai 2019</strong>
Last modified: 23. August 2024

---

Plugins suchen

![](https://ps.w.org/onedesk/assets/banner-772x250.png?rev=2092503)

Dieses Plugin wurde **nicht mit den 3 neuesten Hauptversionen von WordPress getestet**.
Es wird möglicherweise nicht mehr gepflegt oder unterstützt und kann bei der Verwendung
mit neueren WordPress-Versionen zu Kompatibilitätsproblemen führen.

![](https://ps.w.org/onedesk/assets/icon-128x128.png?rev=2092503)

# OneDesk

 Von [onedesk](https://profiles.wordpress.org/onedesk/)

[Herunterladen](https://downloads.wordpress.org/plugin/onedesk.zip)

 * [Details](https://de.wordpress.org/plugins/onedesk/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/onedesk/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/onedesk/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/onedesk/#developers)

 [Support](https://wordpress.org/support/plugin/onedesk/)

## Beschreibung

OneDesk provides your business with three customer-facing apps that you can put 
on your website to start interacting with your customers and website visitors. This
process is now made even simpler with the creation of this plugin. Simply follow
the installation steps and provide your customers with quick access to the OneDesk
widget that houses the following features:

1 – The _Messenger_ tab application allows you to chat with your customers in real
time. These chats can then be captured as tickets.

2 – The _Portal_ tab provides an interface for your customers to track their tickets
with you. Once here, they can update themselves on the status, as well as engage
with the agents responsible for their ticket.

3 – The _New_ tab provides a form for your customer to submit new tickets.

Through this plugin, access to your OneDesk customer apps can now be incorporated
into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.
com/videos-using-onedesk/customer-apps/.

## Screenshots

[⌊Admin settings page to customize the OneDesk widget.⌉⌊Admin settings page to customize
the OneDesk widget.⌉[

Admin settings page to customize the OneDesk widget.

[⌊Closed OneDesk widget⌉⌊Closed OneDesk widget⌉[

Closed OneDesk widget

[⌊Minimally expanded OneDesk widget⌉⌊Minimally expanded OneDesk widget⌉[

Minimally expanded OneDesk widget

[⌊Maximally expanded OneDesk widget⌉⌊Maximally expanded OneDesk widget⌉[

Maximally expanded OneDesk widget

## Installation

 1. Install the OneDesk plugin
 2. Activate the OneDesk plugin and click on the adjacent “Settings” link
 3. Once in the OneDesk Plugin settings page, fill in your URI in the required field
    and optionally customize any or all additional widget settings
 4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk
    Widget to your website’s footer

## FAQ

Why does the widget display “Incorrect URL” when I try to open it?
 Navigate to 
the OneDesk Plugin settings page and ensure that the URI is entered correctly.

Where do I find my URI?
 There are multiple ways to find your URI. The simplest 
way is to login to your OneDesk account, navigate to “Administrator Settings” (the
gear icon) and click on ”Tickets” under the ”Applications” tab and your URI is found
between the @ and the first period. (ex: for tickets@_acme_.onedesk.com URI=acme)

## Rezensionen

Zu diesem Plugin liegen noch keine Rezensionen vor.

## Mitwirkende und Entwickler

„OneDesk“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

[Übersetze „OneDesk“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/onedesk)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/onedesk/), sieh
dir das [SVN-Repository](https://plugins.svn.wordpress.org/onedesk/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/onedesk/) per
[RSS](https://plugins.trac.wordpress.org/log/onedesk/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

v0.1.0
 * Initial Release.

## Meta

 *  Version **0.1.0**
 *  Zuletzt aktualisiert **vor 2 Jahren**
 *  Aktive Installationen **10+**
 *  WordPress-Version ** 5.2 oder höher **
 *  Getestet bis **6.6.5**
 *  PHP-Version ** 5.5.36 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/onedesk/)
 * Schlagwörter
 * [accessibility](https://de.wordpress.org/plugins/tags/accessibility/)[business](https://de.wordpress.org/plugins/tags/business/)
   [customer](https://de.wordpress.org/plugins/tags/customer/)[productivity](https://de.wordpress.org/plugins/tags/productivity/)
   [project management](https://de.wordpress.org/plugins/tags/project-management/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/onedesk/advanced/)

## Bewertungen

Es wurden noch keine Rezensionen eingereicht.

[Your review](https://wordpress.org/support/plugin/onedesk/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/onedesk/reviews/)

## Mitwirkende

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/onedesk/)