Title: PagePin – Client Feedback &amp; Bug Reporting
Author: Patrick Schlesinger
Published: <strong>25. März 2026</strong>
Last modified: 2. April 2026

---

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# PagePin – Client Feedback & Bug Reporting

 Von [Patrick Schlesinger](https://profiles.wordpress.org/pagepin/)

[Herunterladen](https://downloads.wordpress.org/plugin/pagepin.1.0.3.4.zip)

 * [Details](https://de.wordpress.org/plugins/pagepin/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/pagepin/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/pagepin/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/pagepin/#developers)

 [Support](https://wordpress.org/support/plugin/pagepin/)

## Beschreibung

**PagePin** gives WordPress agencies and developers two tools for client feedback
and bug reporting — **Pinshots** for screenshot-based bug reports and **Pinpoints**
for DOM-based comment threads. Self-hosted, GDPR compliant, no cloud dependencies.

#### Pinshots — Bug Reporting

Screenshot-based feedback with visual markers. Place numbered markers anywhere on
the page, add notes, and capture everything in a single screenshot. Perfect for 
quick bug reports, design reviews, and client feedback rounds.

 * **Three Marker Types** — Negative (red) for bugs, Positive (green) for approvals,
   Note (orange) for comments
 * **One-Click Screenshots** — Capture the current page instantly with all markers
   included
 * **Email Delivery** — Send feedback with screenshot attachment to up to 5 recipients
 * **Custom Watermark** — Brand every screenshot with your own text
 * **Adjustable Compression** — Image quality from 10% to 100%
 * **Undo/Redo** — Ctrl+Z / Ctrl+Y to undo and redo marker placements
 * **Drag & Drop** — Reposition markers by dragging them to the correct location

#### Pinpoints — Client Feedback

DOM-based comment threads attached directly to page elements — like Google Docs 
comments, but for your live website. Comments persist even when the page layout 
changes, making it ideal for ongoing collaboration and iterative design feedback.

 * **Element-Attached Threads** — Click any element to start a comment thread on
   it
 * **Smart Element Matching** — Comments survive layout changes through CSS selectors,
   content fingerprinting, and multi-signal scoring
 * **@Mentions** — Mention team members or external guests in comments to notify
   them
 * **Resolve & Reopen** — Mark threads as resolved and reopen them when needed
 * **Sidebar Overview** — All pinpoints listed in a slide-out sidebar with unread
   badges
 * **Visual Indicators** — Numbered badges on the page show where pinpoints are 
   attached
 * **Tag System** — Organize pinpoints with custom colored tags (Bug, Design, Content,
   Urgent, or your own)

#### How It Works

 1. **Pin** — Press Ctrl+Alt+F (or click the floating button) and click anywhere on
    your site
 2. **Capture** — Screenshot, element position, and browser context are captured automatically
 3. **Ship** — Feedback is delivered to your inbox or discussed in a pinpoint thread

#### Key Features

**Screenshots & Markers**

 * Three annotation tools with automatic numbering
 * Keyboard shortcuts: Ctrl+Alt+F to activate, keys 1/2/3 for tool selection
 * Customizable floating feedback button with inactivity auto-hide
 * Dual screenshot engines (html2canvas and html-to-image)
 * Touch support for tablets and mobile devices

**Collaboration**

 * **External Collaborators** — Invite anyone via Magic Link email or shareable 
   URL (no WordPress account needed)
 * **Collaborator Reuse** — Grant existing guests access to additional pinpoints
   without creating new links
 * **@Mention Notifications** — Mention collaborators in comments to send email 
   notifications with Magic Link access
 * **Auto-Grant Access** — Mentioning a collaborator automatically grants them access
   if they don’t have it yet
 * **Share Modal** — Internal link for team members, external sharing with guest
   dropdown or new guest creation
 * **Thread Notifications** — All thread participants (including collaborators) 
   are notified of new comments
 * **Configurable Link Expiry** — Set Magic Links to expire after 7, 30, or 90 days

**Admin & Management**

 * Admin dashboard with feedback statistics and quick links
 * Feedback overview with status filters (New, Sent, Resolved) and bulk actions
 * Post/Page metabox showing pinpoint count per content
 * Admin bar integration with live feedback counter badge
 * Collaborator management with type display, inline email editing, and access control
 * Tag management with custom colors and usage statistics
 * 8-step setup wizard for first-time configuration

**Security & Access Control**

 * Role-based access — control who can create, view, and resolve feedback
 * Granular pinpoint permissions (create, view, resolve per role)
 * Spam protection: honeypot, submission timing, rate limiting with escalation
 * Optional CAPTCHA: reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile
 * Rate limit escalation (5 min  15 min  1 hour  6 hours  24 hours)

**Privacy & Standards**

 * 100% self-hosted — your server, your database, your data
 * GDPR compliant — no external calls unless CAPTCHA is enabled
 * Clean uninstall — all data removed when plugin is deleted
 * Multilingual — English and German included, translation-ready
 * WordPress Coding Standards (WPCS 3.0) and PHPStan Level 5

#### Use Cases

 * **Web Agencies** — Collect and manage client feedback across projects
 * **Developers** — QA testing, bug reporting, and code review workflows
 * **Support Teams** — Visual bug reports from users with full context
 * **Design Reviews** — Attach comments to specific design elements for iterative
   feedback
 * **Content Teams** — Request page changes with visual annotations
 * **Client Onboarding** — Share feedback links with clients who don’t have WordPress
   accounts

#### Public Feedback Mode

Enable public feedback to allow website visitors (even without login) to submit 
visual feedback. Protected by multiple spam prevention measures:

 * Honeypot fields
 * Submission timing checks
 * Rate limiting per IP and session
 * Optional CAPTCHA (reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile)

For more information visit [pagepin.io](https://pagepin.io)

### Support

 * Website: [pagepin.io](https://pagepin.io)
 * Support: service@pagepin.io

### Third Party Services

This plugin connects to external services ONLY when you explicitly enable CAPTCHA
protection:

#### Google reCAPTCHA (v2 or v3)

When enabled, user interaction data is sent to Google for spam verification.
 * 
Service: https://www.google.com/recaptcha/ * Privacy Policy: https://policies.google.
com/privacy * Terms of Service: https://policies.google.com/terms

#### hCaptcha

When enabled, user interaction data is sent to hCaptcha for spam verification.
 *
Service: https://www.hcaptcha.com/ * Privacy Policy: https://www.hcaptcha.com/privacy*
Terms of Service: https://www.hcaptcha.com/terms

#### Cloudflare Turnstile

When enabled, user interaction data is sent to Cloudflare for spam verification.
*
Service: https://www.cloudflare.com/products/turnstile/ * Privacy Policy: https://
www.cloudflare.com/privacypolicy/ * Terms of Service: https://www.cloudflare.com/
website-terms/

**Important:** No data is sent to external services unless you explicitly enable
CAPTCHA in the plugin settings. Without CAPTCHA, the plugin operates entirely on
your own server.

### Privacy

#### Data Collection

This plugin collects and stores the following data locally on your WordPress server:

**For authenticated users (logged-in):**
 * User ID (WordPress user reference) *
Feedback content (screenshots, markers, messages) * Page URL where feedback was 
submitted * Timestamp

**For public/anonymous feedback (when enabled):**
 * Email address (if provided 
by the visitor) * IP address (for rate limiting only) * Session token (anonymous
identifier) * Feedback content (screenshots, markers, messages) * Page URL and timestamp

**For external collaborators (when enabled):**
 * Display name * Email address (
optional, for Magic Link invitations and @mention notifications) * Authentication
token (for session-based access) * Access grants (which pinpoints the collaborator
can view) * Last access timestamp

#### Data Retention

 * **Feedback data:** Stored until manually deleted by an administrator
 * **Rate limiting data (IP/Session):** Automatically deleted after 24 hours
 * **Screenshots:** Stored until feedback is deleted
 * **Collaborator data:** Stored until manually deleted by an administrator

#### Data Location

 * Database: WordPress database tables (prefixed with your WordPress table prefix)
 * Screenshots: `/wp-content/uploads/pagepin/` directory

#### GDPR Compliance

 * All data is stored locally on your server
 * No analytics or tracking is performed
 * No data is shared with third parties (unless CAPTCHA is enabled)
 * Data can be exported and deleted upon request via WordPress admin
 * IP addresses are pseudonymized after rate limit period

#### Consent

For public feedback mode, we recommend:
 * Linking to your privacy policy in the
feedback form * Enabling the GDPR consent checkbox in plugin settings * Informing
visitors about data collection in your site’s privacy policy

## Screenshots

 * [[
 * Setup wizard — guided initial configuration
 * [[
 * Dashboard — Pinshots and Pinpoints at a glance
 * [[
 * Pinshot tool — annotate pages with markers and notes
 * [[
 * Send feedback — select recipients and submit annotations
 * [[
 * Pinshot management — filter, track status, and bulk actions
 * [[
 * Pinpoints overview — DOM-based comment threads
 * [[
 * Pinpoint sidebar — threaded comments on page elements

## Installation

#### Automatic Installation

 1. Go to **Plugins > Add New** in your WordPress admin
 2. Search for „PagePin“
 3. Click **Install Now** and then **Activate**
 4. Complete the setup wizard

#### Manual Installation

 1. Download the plugin ZIP file
 2. Go to **Plugins > Add New > Upload Plugin**
 3. Select the ZIP file and click **Install Now**
 4. Activate the plugin
 5. Complete the setup wizard

#### Configuration

 1. The setup wizard guides you through initial configuration on first activation
 2. Or navigate to **PagePin > Settings** to configure manually:
 3. Set up email recipients for feedback delivery
 4. Select authorized user roles for each feature
 5. Enable/disable floating button, public feedback, and collaborators
 6. Create tags for organizing feedback

## FAQ

### What are Pinshots?

Pinshots are screenshot-based bug reports. Activate the toolbar with Ctrl+Alt+F,
place numbered markers (Bug/OK/Note) anywhere on the page, add optional notes, and
capture a screenshot. The feedback is sent via email with the screenshot attached.

### What are Pinpoints?

Pinpoints are DOM-based comment threads attached to specific elements on your page.
Click any element to start a discussion thread on it. Comments persist even when
the page layout changes, similar to comments in Google Docs.

### What is the difference between Pinshots and Pinpoints?

**Pinshots** are for quick, one-time bug reports — take a screenshot with markers
and send it via email. **Pinpoints** are for ongoing discussions — attach comment
threads to page elements for iterative feedback and collaboration.

### What is the keyboard shortcut to activate the tool?

 * **Windows/Linux:** Ctrl + Alt + F
 * **Mac:** Cmd + Option + F

You can also use keys 1, 2, 3 to quickly select marker tools, and Ctrl+Z / Ctrl+
Y for undo/redo. Alternatively, click the floating feedback button (if enabled in
settings).

### Who can use the feedback tool?

By default, only Administrators. You can enable additional roles (Editor, Author,
etc.) in the plugin settings. For pinpoints, you can separately control who can 
create, view, and resolve threads.

### Can visitors submit feedback without logging in?

Yes! Enable „Public Feedback“ in settings. This allows any website visitor to submit
visual feedback. Multiple spam protection measures are included.

### How do external collaborators work?

Enable „External Collaborators“ in Settings > Collaborators. You can then invite
guests via the share modal in any pinpoint thread — either with an email (sends 
a Magic Link) or without (generates a shareable URL). Collaborators can view and
comment on assigned pinpoints without a WordPress account. Mentioning a collaborator
with @ in a comment automatically grants them access if they don’t have it yet.

### Where are screenshots stored?

Screenshots are stored locally in `/wp-content/uploads/pagepin/`. They are NOT added
to the Media Library.

### Can I customize the watermark?

Yes, you can set custom watermark text in the plugin settings. It appears on every
screenshot.

### Is the plugin GDPR compliant?

Yes. The plugin only stores necessary data locally on your server. No data is sent
to external services (unless you enable third-party CAPTCHA).

### Does it work with any theme?

Yes, the plugin uses isolated CSS with high z-index values that don’t conflict with
themes. The „Ember Glass“ design system provides a consistent dark-mode UI.

### What spam protection is included?

For public feedback: Honeypot fields, submission timing validation, IP-based rate
limiting with escalation (blocks increase from 5 minutes to 24 hours), session rate
limiting, and optional CAPTCHA integration (reCAPTCHA v2/v3, hCaptcha, Cloudflare
Turnstile).

### Can I use multiple email recipients?

Yes, you can configure up to 5 email recipients with custom subject lines. The first
recipient receives the email directly, others are added as BCC.

### What happens when I uninstall the plugin?

All data is removed: database tables, plugin options, and uploaded screenshots. 
This ensures a clean uninstall.

### Does it support touch devices?

Yes, the tool fully supports touch interactions on tablets and mobile devices.

## Rezensionen

Für dieses Plugin gibt es keine Rezensionen.

## Mitwirkende und Entwickler

„PagePin – Client Feedback & Bug Reporting“ ist Open-Source-Software. Folgende Menschen
haben an diesem Plugin mitgewirkt:

Mitwirkende

 *   [ Patrick Schlesinger ](https://profiles.wordpress.org/pagepin/)

[Übersetze „PagePin – Client Feedback & Bug Reporting“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/pagepin)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/pagepin/), sieh
dir das [SVN-Repository](https://plugins.svn.wordpress.org/pagepin/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/pagepin/) per
[RSS](https://plugins.trac.wordpress.org/log/pagepin/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 1.0.3.4

 * Fix: Plugin frontend not loading when theme deregisters jQuery (e.g. custom themes
   without jQuery)
 * Fix: Robust jQuery re-registration via wp_print_scripts to survive late deregistration

#### 1.0.3.2

 * Fix: Expired collaborator tokens are now auto-renewed when visiting a share link
   or granting access
 * Fix: Collaborator floating button added so guests can reopen the Pinpoint sidebar
   after closing it
 * Fix: AJAX 400 errors for collaborators caused by non-public endpoint calls (updateMatchScore,
   openPinpointFromUrl)
 * New: Guest collaborators can now use @mentions to reference team members and 
   other collaborators
 * Improvement: Pinpoint sidebar auto-opens for collaborators on page load

#### 1.0.3.1

 * Fix: Missing vendor libraries (html2canvas, html-to-image, tribute) caused 404
   errors and broken frontend feedback mode
 * Thanks to Stefan for reporting this issue

#### 1.0.3

 * Improvement: Setup wizard fully localized in English with translation support
 * Fix: Contrast issue with Pinpoint role headings in setup wizard
 * Fix: Duplicate @mention notifications prevented
 * Fix: Self-mention no longer triggers email notification
 * Fix: Collaborator and email mentions now work in initial pinpoint comments
 * Fix: Guest collaborators show generic avatar in mention autocomplete
 * Fix: Pinpoint reply textarea sizing and overflow
 * Improvement: Inline styles moved to CSS classes for better maintainability
 * Improvement: Refined wizard step descriptions for clarity

#### 1.0.2

 * New: Tag/Label system for organizing feedback and pinpoints
 * New: External collaborators via Magic Link (no WordPress account needed)
 * New: Token-based shareable links for quick feedback rounds
 * New: Redesigned share modal with internal link, guest reuse, and new guest creation
 * New: Collaborator reuse — grant existing guests access to additional pinpoints
 * New: @mention collaborators in comments with automatic email notification
 * New: Auto-grant access when mentioning a collaborator who cannot see the pinpoint
   yet
 * New: Collaborators see all accessible pinpoints across pages in sidebar
 * New: Copy link button for active external access entries
 * New: Admin collaborator list with type column, inline email editing
 * New: Admin bar integration with badge counter
 * New: Comment count badges on pinpoint indicators
 * New: Extended setup wizard with collaborator and tag configuration
 * Improvement: Enhanced mention system with @email invites and !@name share links
 * Improvement: Collaborator thread notifications include magic link for direct 
   access

#### 1.0.0

 * Initial WordPress.org release
 * Screenshot capture with html2canvas and html-to-image
 * Three feedback tools (Negative, Positive, Note) with automatic numbering
 * Pinpoint feature: DOM-based comment threads with @mentions
 * Email sending with screenshot attachment and watermark
 * Admin interface with overview, settings, and bulk actions
 * Public feedback mode with spam protection (honeypot, rate limiting, CAPTCHA)
 * Role-based access control for authenticated users
 * Undo/Redo functionality (Ctrl+Z / Ctrl+Y)
 * Drag & Drop marker repositioning with touch support
 * Multilingual support (German/English)
 * WordPress Coding Standards and PHPStan Level 5 compliance

## Meta

 *  Version **1.0.3.4**
 *  Zuletzt aktualisiert **vor 1 Tag**
 *  Aktive Installationen **weniger als 10**
 *  WordPress-Version ** 6.4 oder höher **
 *  Getestet bis **6.9.4**
 *  PHP-Version ** 8.1 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/pagepin/)
 * Schlagwörter
 * [annotations](https://de.wordpress.org/plugins/tags/annotations/)[bug reporting](https://de.wordpress.org/plugins/tags/bug-reporting/)
   [client feedback](https://de.wordpress.org/plugins/tags/client-feedback/)[feedback](https://de.wordpress.org/plugins/tags/feedback/)
   [screenshot](https://de.wordpress.org/plugins/tags/screenshot/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/pagepin/advanced/)

## Bewertungen

Es wurden noch keine Rezensionen eingereicht.

[Meine Rezension hinzufügen](https://wordpress.org/support/plugin/pagepin/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/pagepin/reviews/)

## Mitwirkende

 *   [ Patrick Schlesinger ](https://profiles.wordpress.org/pagepin/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/pagepin/)

## Spenden

Möchtest du die Weiterentwicklung dieses Plugins unterstützen?

 [ Für dieses Plugin spenden ](https://pagepin.io)