Title: QNA Chat &#8211; All-in-One Solution for Live Chat, Tag-Based FAQs, and Customer Support
Author: aleswebs
Published: <strong>11. November 2023</strong>
Last modified: 11. November 2023

---

Plugins durchsuchen

![](https://ps.w.org/qnachat/assets/banner-772x250.png?rev=2994386)

Dieses Plugin **ist nicht mit den jüngsten 3 Hauptversionen von WordPress** getestet
worden. Es wird möglicherweise nicht mehr gewartet oder unterstützt und kann Kompatibilitätsprobleme
haben, wenn es mit neueren Versionen von WordPress verwendet wird.

![](https://ps.w.org/qnachat/assets/icon.svg?rev=2994386)

# QNA Chat – All-in-One Solution for Live Chat, Tag-Based FAQs, and Customer Support

 Von [aleswebs](https://profiles.wordpress.org/aleswebs/)

[Herunterladen](https://downloads.wordpress.org/plugin/qnachat.1.0.2.zip)

 * [Details](https://de.wordpress.org/plugins/qnachat/#description)
 * [Rezensionen](https://de.wordpress.org/plugins/qnachat/#reviews)
 *  [Installation](https://de.wordpress.org/plugins/qnachat/#installation)
 * [Entwicklung](https://de.wordpress.org/plugins/qnachat/#developers)

 [Support](https://wordpress.org/support/plugin/qnachat/)

## Beschreibung

QnAChat is a powerful live chat customer support plugin for WordPress. It allows
you to provide real-time assistance to your website visitors through a chat widget
displayed on the front end. Engage with your users, answer their questions, and 
provide exceptional customer support.

### Features

 * Live chat widget: Display a chat widget on your website where users can interact
   with your customer support team.
 * Tag-based questions: Users can select tags above the message input field to generate
   related questions inside the chat for quick answers.
 * User messages: Users can send messages directly to the customer support team,
   and they will receive immediate replies.
 * Conversation management: Admin dashboard to manage conversations, including blocking,
   deleting, adding tags, adding notices, and requesting user info.
 * Availability scheduling: Set the availability schedule to define when the „Online“
   status should be displayed.
 * Offline mode: Hide the „Online“ status from the chat widget when the customer
   support team is not available.
 * Chat widget customization: Customize the chat widget’s theme color, icon, icon
   size, position, and fine-tune position.
 * Auto user info insertion: Automatically update user info with submitted data 
   for a personalized experience.
 * Enable for Guests: Allow unregistered users to use the live chat functionality.
 * Auto Request Info: Request user information before starting a conversation for
   better assistance.
 * Exclude registered users: Choose to exclude registered users from providing additional
   info.
 * E-mail notifications: Receive e-mail notifications for new conversations to stay
   updated.
 * Disable chat widget: Temporarily hide the chat widget without deactivating the
   plugin.

### License

This plugin is licensed under the GNU General Public License v2 or later.

### Contact

For any inquiries or support requests, please email us at plugins@aleswebs.com

## Screenshots

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## Installation

 1. Upload the „QnAChat“ folder to the „/wp-content/plugins/“ directory.
 2. Activate the plugin through the „Plugins“ menu in WordPress.
 3. Configure the plugin settings through the „QnAChat“ menu in the WordPress admin
    area.
 4. Customize the chat widget appearance and functionality according to your preferences.
 5. Start engaging with your website visitors and providing live chat support.

## FAQ

 1. How do I customize the chat widget’s appearance?
     You can customize the chat widget’s
    theme color, icon, icon size, position, and fine-tune its position through the 
    plugin settings in the WordPress admin area.
 2. Can unregistered users use the live chat functionality?
     Yes, you can enable the
    live chat functionality for guests, allowing unregistered users to use it.
 3. How can I manage conversations?
     You can manage conversations, including blocking,
    deleting, adding tags, adding notices, and requesting user info, through the admin
    dashboard provided by the plugin.

## Rezensionen

Für dieses Plugin gibt es keine Rezensionen.

## Mitwirkende und Entwickler

„QNA Chat – All-in-One Solution for Live Chat, Tag-Based FAQs, and Customer Support“
ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

 *   [ aleswebs ](https://profiles.wordpress.org/aleswebs/)
 *   [ ales ](https://profiles.wordpress.org/ales/)

[Übersetze „QNA Chat – All-in-One Solution for Live Chat, Tag-Based FAQs, and Customer Support“ in deine Sprache.](https://translate.wordpress.org/projects/wp-plugins/qnachat)

### Interessiert an der Entwicklung?

[Durchstöbere den Code](https://plugins.trac.wordpress.org/browser/qnachat/), sieh
dir das [SVN-Repository](https://plugins.svn.wordpress.org/qnachat/) an oder abonniere
das [Entwicklungsprotokoll](https://plugins.trac.wordpress.org/log/qnachat/) per
[RSS](https://plugins.trac.wordpress.org/log/qnachat/?limit=100&mode=stop_on_copy&format=rss).

## Änderungsprotokoll

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.0.2**
 *  Zuletzt aktualisiert **vor 2 Jahren**
 *  Aktive Installationen **weniger als 10**
 *  WordPress-Version ** 5.9 oder höher **
 *  Getestet bis **6.4.8**
 *  PHP-Version ** 7.2 oder höher **
 *  Sprache
 * [English (US)](https://wordpress.org/plugins/qnachat/)
 * Schlagwörter
 * [chat widget](https://de.wordpress.org/plugins/tags/chat-widget/)[customer support](https://de.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://de.wordpress.org/plugins/tags/live-chat/)
 *  [Erweiterte Ansicht](https://de.wordpress.org/plugins/qnachat/advanced/)

## Bewertungen

Es wurden noch keine Rezensionen eingereicht.

[Your review](https://wordpress.org/support/plugin/qnachat/reviews/#new-post)

[Alle Rezensionen anzeigen](https://wordpress.org/support/plugin/qnachat/reviews/)

## Mitwirkende

 *   [ aleswebs ](https://profiles.wordpress.org/aleswebs/)
 *   [ ales ](https://profiles.wordpress.org/ales/)

## Support

Möchtest du etwas mitteilen? Brauchst du Unterstützung?

 [Support-Forum anzeigen](https://wordpress.org/support/plugin/qnachat/)