Tidio – Live Chat, Chatbots & Email Integration

Beschreibung

Looking for an easy-to-use live chat plugin for your WordPress website? Tidio offers this and plenty more.

It’s a multifunctional customer service platform that enables you to offer world-class customer support and actively generate more leads and sales. Tidio offers live chat and chatbots as well as Messenger, Instagram and email integration so you can manage all these channels in one panel.

But don’t take our word for it—experience it yourself! Our plugin is completely free, and the installation takes under 5 minutes.

Pricing plans? 100% transparent.

Most of our powerful features are available in the free forever plan.
If you want to test all of them, sign up for a 7-days free trial.

So, what do you exactly get when you install Tidio?

1. Free Live Chat plugin that will convert your website traffic into loyal customers

• Find out who is visiting your website, see what they are currently viewing, and easily engage them to increase the chances of conversion
• Use Tidio live chat on your browser, desktop, or mobile
• Customize the live chat widget, so it fits your website look
• The widget is 100% mobile-friendly, so your customers can write to you on a mobile, tablet or desktop: it will always work seamlessly on any device
• Manage all your live chat, e-mail and Messenger messages from one panel
• Stay in touch with your visitors on mobile and tablet thanks to Tidio’s free iOS and Android apps

2. Chatbots that will increase sales in your online store by acting as a virtual assistant 24/7

• Choose from over a dozen chatbot templates that will recover abandoned shopping carts, give discounts to returning customers, and automatically collect and qualify leads
  OR
• Use our unique, drag-and-drop visual editor to create chatbots from scratch. No coding required!

See how live chat can boost your sales

3. Chatbots that will generate leads much more effectively by engaging your visitors exactly when they need it

• Use chatbots that engage your potential customers exactly when they are most likely to share their contact info
• Present your services much more effectively with automated conversations
• Collect emails proactively
• Provide the best content and information tailored to your visitors‘ profiles and interests
• Provide answers to the most common questions instantly, at any time, 24/7
• Add tags and other properties to your visitors and send valuable information to your CRM
• Once you combine chatbots with live chat, you can be sure that no customer will ever be left without an answer

Never used chatbots before? Check our video guide

Automated customer support – for even better experience.

Built-in chatbots can automatically answer most common customer questions about order status, product availability and delivery time. This kind of virtual assistant will not only support your customers 24/7, but save your time!

Smart Pop ups that improve conversion without irritating your customers

We all know that pop ups can boost sales, but they can also be frustrating for visitors. Ready-made Tidio chatbot scenarios can turn the live chat widget into smart pop ups. They can be triggered by defined action and fully customized. You can edit all the conditions, text and images using our drag&drop chatbot editor.

Selected Tidio features:

• A lightweight and customizable widget that will work great with your branding and is 100% mobile-friendly
• Free mobile app (iOS & Android) to communicate with your customers from anywhere and anytime with live chat
• Incoming visitor notifications to engage them as soon as they come to your website
• Viewed pages list to see where your visitors are and offer them specific assistance
• Live typing preview to stay on top of conversations and prepare your answers
• Quick responses to speed you answering most common questions via live chat.
• Ready to use built-in chatbots and a visual editor to build them from scratch without coding
• Fantastic 24/5 support;
• Support for 20+ integrations + Zapier
• Natural Language Processing (NLP) technology to quickly identify frequently used words and help your customers with simple inquiries

Proven by market, verified by thousands of users.

• Tidio Live Chat and Chatbot is the highest rated plugin of this type for WordPress
• The solution is actively used by 275,000 users … and growing

To run Tidio plugin for WordPress we recommend your host supports:

• OpenSSL (to increase security by encrypting your access tokens)
• cURL

Hard to believe it? Read the testimonials, because our users say it best:

TESTIMONIALS

★★★★★

Tidio is the ultimate customer relationship-building platform. It also helps us recognize difficult clients and handle them in an effective manner. That wouldn’t be always possible via email.
@janoleroux

★★★★★

Well designed, easy to use, and user-friendly. Great plugin for your business.
@irshadpm

★★★★★

Exceed our expectations. More than a simple chat, it’s a professional online support tool.
Highly recommended if you need to manage your customers in a professional way.
@supportenligne

LANGUAGE VERSIONS

Switch between languages or set up multi-language chats. Display a translated version of the widget based on the customer’s location.

The pre-translated languages include:

• Englisch
• French / Français
• Spanish / Español
• Italian / Italiano
• German / Deutsch
• Swedish / Svenska
• Portuguese / Português
• Hindi / हिन्दी
• Arabic / العربية
• Polish / Polski
• Chinese / 中文 (Zhōngwén), 汉语, 漢語
• Danish / Dansk
• Dutch / Nederlands
• Hebrew / עברית
• Japanese / 日本語
• Korean / 한국어
• Persian / فارسی
• Romanian / Română
• Russian / Русский
• Turkish / Türkçe