WooCommerce Multilingual & Multicurrency with WPML

I liked the fact that it uses several translation platforms.

I’ve been working with you for a couple of years. Although it’s harming our performance, the functionality is fine. But what extremely annoys is me is how extremely poor your support is. How can you charge these kind of amounts when a simple reply take days?! Is your plugin so bad that you have so many tickets you can’t answer? Unacceptable.

It breaks your website We installed this plugin to translate our website from English to French, German, Chinese and other languages. The plugin basically broke the design of our website except for the last language added. So after adding 3 languages, our pages we broken in English, in French but not in German. The language selector does not show at all and there’s jus tno way to make it work. Neither does the browser language recognition making this plugin totally unusable. And if this wasn’t bad enough, it took us hours to clean the mess after we removed this very bad plugin. Because this plugin ads [:en], [:fr] etc… literally everywhere on your website. And when you deactivate the plugin, the mess remains. Everywhere. Menu items, titles, page content, you name it. 2. Translations are terrible I speak fluently English, French German and Chinese, so I can give you some feedback on the translations. They are very bad. I don’t know what API they use for this because translations are worse than Google Translate. It’s so bad, I had to edit each translation to make it work 3. Support is horrible The developer team is located in some place where customer service is notoriously bad, particularly when it comes to issuing a refund. They say they want to see evidence and ask us to reinstall their pos plugin to show them that it breaks the website. I’m sorry guys, we wasted enough time with the first run, there’s no way we’re going to break it again, just issue the refund! 4. Go with TranslatePress After wasting an entire day with WPML, and after fixing the website and removing all the mess their plugin had created on every page, every menu item etc…, I installed TranslatePress. Their AI translation seems to be using chatGPT and the results are fantastic. The translation is very good and very fast as well. Furthermore the pages are dynamically translated when users in one language go to a specific page. It also updates the translation automatically whenever you modify something in the original language. TranslatePress is fantastic. WPML is a piece of s… You got it.

This plugin is very nice

I had to apply to support because of the unusial behaviour of the WPML plugin. Andreas took the situation under control and in short time the issue was resolved. Good job and thanks!

I don’t need support that often, but if I do it’s so nice that within minutes one can chat with a supporter and have the problem solved. For instance, our website has been migrated to another hosting provider since the old one stopped, and the migration messed up a lot. I managed to fix many things, but not all, so I finally decided to ask WPML support to help me out, and Noman solved my problem within minutes.