{"id":322106,"date":"2026-06-15T19:40:50","date_gmt":"2026-06-15T19:40:50","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/wow-chat-for-woo\/"},"modified":"2026-08-19T14:47:18","modified_gmt":"2026-08-19T14:47:18","slug":"wow-chat-for-woo","status":"publish","type":"plugin","link":"https:\/\/de.wordpress.org\/plugins\/wow-chat-for-woo\/","author":21011690,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.2.1","stable_tag":"0.2.1","tested":"7.1","requires":"6.4","requires_php":"7.4","requires_plugins":null,"header_name":"Wow Chat for Woo \u2013 Chatbot, Product Finder, FAQ & Search for WooCommerce","header_author":"ThinkMatic","header_description":"Catalog-aware product search, recommendation widgets, and an on-store FAQ\/product-finder chat for WooCommerce \u2014 fully offline, no account required.","assets_banners_color":"f8f3fc","last_updated":"2026-08-19 14:47:18","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/thinkmatic.net\/products\/wow-chat-for-woo\/","header_author_uri":"https:\/\/thinkmatic.net","rating":0,"author_block_rating":0,"active_installs":0,"downloads":251,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"0.1.0":{"tag":"0.1.0","author":"thinkmatic","date":"2026-06-15 19:40:32"},"0.1.1":{"tag":"0.1.1","author":"thinkmatic","date":"2026-07-01 17:27:11"},"0.2.0":{"tag":"0.2.0","author":"thinkmatic","date":"2026-07-26 02:54:14"},"0.2.1":{"tag":"0.2.1","author":"thinkmatic","date":"2026-08-19 14:47:18"}},"upgrade_notice":{"0.2.1":"<p>Much better AI FAQ drafts \u2014 one shopper question per draft, generic answers that never go stale, 1\u201350 drafts per selection, new tones including Auto, and a redesigned review screen.<\/p>","0.2.0":"<p>New AI FAQ Generator, a drawer-style chatbot, and a fully redesigned analytics dashboard. 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Wow Chat for Woo gives your WooCommerce store a chatbot, a guided product finder, an FAQ system and instant product search \u2014 all running on your own server, with no account to create and no monthly bill.<\/p>\n\n<p>This is not a hosted chat service with a WordPress wrapper around it. There is no signup, no external dashboard, and no per-message pricing. Activate the plugin, spend a few minutes in the settings, and shoppers get answers backed by your real catalog \u2014 with product cards they can add to the cart without leaving the conversation.<\/p>\n\n<h4>Why merchants choose it<\/h4>\n\n<ul>\n<li><strong>Nothing to sign up for.<\/strong> No account, no API key, no trial clock. Install, configure, done.<\/li>\n<li><strong>No monthly fees.<\/strong> Everything on this page is free \u2014 no message caps, no seat limits, no upgrade wall in the middle of a conversation.<\/li>\n<li><strong>It knows your catalog.<\/strong> Chat replies and search results come from your own products, with image, price, stock state and a working add-to-cart button.<\/li>\n<li><strong>Private by architecture.<\/strong> Shopper messages, search queries and analytics stay in your own WordPress database. The plugin does not phone home. The single optional exception \u2014 the AI FAQ Generator \u2014 is described below, and it does nothing until you enter your own key.<\/li>\n<\/ul>\n\n<h4>Chatbot and product finder<\/h4>\n\n<p>Choose the shape that suits your store: a floating <strong>bubble<\/strong>, a slide-in <strong>drawer<\/strong>, or an immersive <strong>full-screen finder<\/strong>.<\/p>\n\n<ul>\n<li>Answers come from FAQ entries you write. When nothing matches, the chat searches your catalog and replies with matching products instead of a dead end.<\/li>\n<li>Product cards show your WooCommerce image, price and stock state, and add to the cart silently so shoppers stay in the conversation. Variable and external products show WooCommerce's own button text (\"Select options\", \"Read more\") and link through correctly.<\/li>\n<li>Opening suggestions \u2014 quick-reply starters you curate \u2014 give shoppers something to tap instead of a blank prompt.<\/li>\n<li>The launcher is yours to style: custom label, an icon or no icon at all, and colors that match your theme.<\/li>\n<li>You decide how many product cards an answer may show (1 to 8).<\/li>\n<\/ul>\n\n<h4>Instant product search<\/h4>\n\n<ul>\n<li>Results appear as the shopper types, with no page reload.<\/li>\n<li>Backed by a dedicated product index and a MySQL FULLTEXT ranker that understands word forms (a search for \"boots\" also matches \"boot\"), matches SKUs exactly, favours products whose title contains what was typed, and gives in-stock and recently updated products a lift.<\/li>\n<li>The search dictionary is built from your own catalog \u2014 your categories, tags, brands and attributes \u2014 so it speaks your store's vocabulary rather than a generic word list.<\/li>\n<li>It can optionally take over your theme's default search box, so every search on the site uses it.<\/li>\n<li>Place it anywhere with the <strong>Wow Search<\/strong> block or the <code>[wow_chat_for_woo_search]<\/code> shortcode.<\/li>\n<\/ul>\n\n<h4>FAQ system<\/h4>\n\n<p>Write an FAQ entry once \u2014 a few trigger phrases and the answer \u2014 and the chat handles shoppers who ask the same thing a dozen different ways.<\/p>\n\n<ul>\n<li>Attach products, categories, tags, brands, on-sale items or featured items to any entry, and matching answers show those products as cards.<\/li>\n<li>Everything is stored on your own site and works with no third-party service.<\/li>\n<\/ul>\n\n<h4>AI FAQ Generator (optional)<\/h4>\n\n<p>Draft a batch of FAQ entries from your catalog using <strong>your own OpenAI API key<\/strong>, review them in a grid, edit anything you want, and publish only the ones you like.<\/p>\n\n<ul>\n<li>Requests go from your server straight to OpenAI with your key. Nothing is routed through us \u2014 we never see your key, your catalog or your drafts.<\/li>\n<li>This is the only feature that contacts a third party, and it does nothing until you enter a key. Leave it blank and the plugin stays entirely local.<\/li>\n<\/ul>\n\n<h4>Recommendation widgets<\/h4>\n\n<ul>\n<li><strong>Recently viewed<\/strong> \u2014 bring shoppers back to products they already looked at.<\/li>\n<li><strong>Related products<\/strong> and <strong>Frequently bought together<\/strong> \u2014 surface the next thing to buy on product pages.<\/li>\n<\/ul>\n\n<h4>Analytics that stay on your site<\/h4>\n\n<p>Conversations, answered rate, top shopper questions, top search queries and product clicks \u2014 collected locally and shown on the plugin dashboard. There is no external analytics service, and nothing leaves your database.<\/p>\n\n<h4>Blocks, shortcode and developer hooks<\/h4>\n\n<p>Four blocks \u2014 <strong>Wow Search<\/strong>, <strong>Wow Recently Viewed<\/strong>, <strong>Wow Related Products<\/strong>, <strong>Wow Frequently Bought Together<\/strong> \u2014 plus the <code>[wow_chat_for_woo_search]<\/code> shortcode.<\/p>\n\n<p>Developers get filters throughout: <code>wow_chat_for_woo_search_results<\/code>, <code>wow_chat_for_woo_search_strategy<\/code>, <code>wow_chat_for_woo_search_dictionary<\/code>, <code>wow_chat_for_woo_replace_default_search<\/code>, <code>wow_chat_for_woo_related_ids<\/code>, <code>wow_chat_for_woo_fbt_ids<\/code>, <code>wow_chat_for_woo_chat_config<\/code>, <code>wow_chat_for_woo_storefront_suggestions<\/code>, <code>wow_chat_for_woo_faq_generate_prompt<\/code>, and more.<\/p>\n\n<h4>Wow Chat for Woo Pro (coming soon)<\/h4>\n\n<p>A separate Pro plugin is in development, adding AI chat that understands shopper intent, smarter search and recommendations, and more ways to reach shoppers. It is not available yet, and nothing on this page depends on it.<\/p>\n\n<p><a href=\"https:\/\/thinkmatic.net\/products\/wow-chat-for-woo\/#early-access\">Reserve early access<\/a><\/p>\n\n<h4>Links<\/h4>\n\n<ul>\n<li><a href=\"https:\/\/thinkmatic.net\/products\/wow-chat-for-woo\/\">Plugin homepage and documentation<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/support\/plugin\/wow-chat-for-woo\/\">Support forum<\/a><\/li>\n<li>Building from source: see the Development section below \u2014 the plugin ships full, readable source for every compiled asset.<\/li>\n<\/ul>\n\n<h3>Development<\/h3>\n\n<p>This plugin ships both the compiled assets (in <code>build\/<\/code>) and their full, human-readable source so the build is reproducible.<\/p>\n\n<ul>\n<li><strong>JavaScript\/TypeScript\/SCSS source:<\/strong> <code>src\/<\/code> \u2014 every bundle under <code>build\/<\/code> is compiled from a matching entry point in <code>src\/<\/code> (e.g. <code>build\/admin\/index.js<\/code> \u2190 <code>src\/admin\/index.tsx<\/code>, <code>build\/blocks\/&lt;name&gt;\/index.js<\/code> \u2190 <code>src\/blocks\/&lt;name&gt;\/index.js<\/code>).<\/li>\n<li><strong>Build tooling:<\/strong> <a href=\"https:\/\/www.npmjs.com\/package\/@wordpress\/scripts\"><code>@wordpress\/scripts<\/code><\/a> (webpack), configured in <code>webpack.config.js<\/code> and <code>tsconfig.json<\/code>. Dependencies and the build script are declared in <code>package.json<\/code> \/ <code>package-lock.json<\/code>.<\/li>\n<li><strong>Build the assets:<\/strong>\n\n<ol>\n<li><code>npm install<\/code><\/li>\n<li><code>npm run build<\/code> \u2014 regenerates everything in <code>build\/<\/code>.<\/li>\n<\/ol><\/li>\n<li><strong>PHP dependencies:<\/strong> <code>composer.json<\/code> declares dev-only tooling (PHPUnit, WP Coding Standards). No runtime Composer dependencies. Run <code>composer install<\/code> then <code>vendor\/bin\/phpunit<\/code> for the PHP test suite.<\/li>\n<\/ul>\n\n<p>No third-party JavaScript libraries are bundled into the compiled assets. The only external packages used (<code>@wordpress\/*<\/code> and <code>react<\/code>) are not bundled \u2014 they load from the WordPress-provided script globals at runtime.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install through <strong>Plugins \u2192 Add New<\/strong>, or upload the plugin folder to <code>\/wp-content\/plugins\/wow-chat-for-woo<\/code>.<\/li>\n<li>Activate \"Wow Chat for Woo\" from the Plugins screen. WooCommerce must be active.<\/li>\n<li>Open <strong>Wow Chat<\/strong> in the WordPress admin menu to switch on the chat, style the launcher, add FAQ entries, and place the search bar and recommendation widgets.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20an%20account%20or%20an%20api%20key%3F\"><h3>Do I need an account or an API key?<\/h3><\/dt>\n<dd><p>No. The chatbot, product finder, FAQ system, search and recommendation widgets all work as soon as you activate the plugin \u2014 no account, no key, nothing to connect. The only exception is the optional AI FAQ Generator, which uses an OpenAI key you supply yourself.<\/p><\/dd>\n<dt id=\"is%20any%20data%20sent%20off%20my%20site%3F\"><h3>Is any data sent off my site?<\/h3><\/dt>\n<dd><p>No. Shopper messages, search queries and analytics are processed and stored on your own WordPress install, and the plugin does not phone home. The one exception is opt-in: if you enter your own OpenAI key and run the AI FAQ Generator, your server sends that request to OpenAI. Leave the key blank and nothing ever leaves your site.<\/p><\/dd>\n<dt id=\"is%20it%20really%20free%3F\"><h3>Is it really free?<\/h3><\/dt>\n<dd><p>Yes. Everything described on this page is free, with no message caps and no time limit. A separate Pro plugin is in development; it will be optional, and it will not take anything away from this one.<\/p><\/dd>\n<dt id=\"does%20it%20slow%20down%20my%20store%3F\"><h3>Does it slow down my store?<\/h3><\/dt>\n<dd><p>The storefront code is plain JavaScript with no jQuery dependency. The chat bundle is loaded only when you have the chat switched on, and the search and recommendation assets load only on pages that actually use them. Search runs against a dedicated index table instead of scanning your posts table with <code>LIKE<\/code> queries.<\/p><\/dd>\n<dt id=\"do%20i%20need%20an%20openai%20key%3F\"><h3>Do I need an OpenAI key?<\/h3><\/dt>\n<dd><p>Only if you want the AI FAQ Generator to draft FAQ entries for you. Every other feature is fully local and ignores it.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20my%20theme%3F\"><h3>Does it work with my theme?<\/h3><\/dt>\n<dd><p>Yes. The chat launcher is added to the storefront and styled from the plugin settings, and search and recommendations can be placed with blocks or the shortcode. Search can also take over your theme's existing search box.<\/p><\/dd>\n<dt id=\"can%20shoppers%20add%20to%20cart%20from%20chat%3F\"><h3>Can shoppers add to cart from chat?<\/h3><\/dt>\n<dd><p>Yes. Simple products are added silently, without leaving the conversation. Variable and external products show WooCommerce's own button text and link to the product page so the shopper can choose options.<\/p><\/dd>\n<dt id=\"where%20can%20i%20report%20bugs%20or%20request%20features%3F\"><h3>Where can I report bugs or request features?<\/h3><\/dt>\n<dd><p>Please use the support forum on WordPress.org or open an issue at the plugin's homepage.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>0.2.1<\/h4>\n\n<ul>\n<li>Improved: AI FAQ Generator drafts now cover one shopper question each \u2014 the trigger phrases in a draft are real paraphrases of the same request instead of a list of loosely-related keywords.<\/li>\n<li>Improved: Generated answers stay generic and evergreen. They no longer hard-code product names or prices, so the live product cards shown under each reply are always the source of truth.<\/li>\n<li>Improved: Each run now spreads its drafts across different shopper intents \u2014 finding an item, budget, gifting, size and room fit, availability, and comparisons \u2014 instead of rewording \"browse this category\".<\/li>\n<li>New: Tone now offers Auto (matches your store's own voice) alongside Concise, Enthusiastic, and Luxury.<\/li>\n<li>Changed: \"Drafts per selection\" is now a 1\u201350 number field instead of a fixed 3 \/ 5 \/ 8 choice.<\/li>\n<li>Improved: Redesigned FAQ generator screen \u2014 a full-width review grid that shows every trigger phrase and the reply at a glance, with select-all and publish always in reach.<\/li>\n<li>Improved: Big generation runs are split per selection, so drafts stream in with live progress and the run can be cancelled without losing what's already drafted.<\/li>\n<\/ul>\n\n<h4>0.2.0<\/h4>\n\n<ul>\n<li>New: AI FAQ Generator \u2014 draft FAQ answers from your own OpenAI key, right inside the admin (no external service, merchant-keyed).<\/li>\n<li>New: Drawer-style chatbot \u2014 a new slide-in side-drawer chat appearance alongside the floating bubble and full-screen finder.<\/li>\n<li>New: Fully redesigned admin dashboard \u2014 analytics-first landing page with conversations, answered rate, product clicks, setup checklist, and top-queries.<\/li>\n<li>New: \"What's New\" admin page highlighting the latest features with the full changelog.<\/li>\n<li>Changed: Pro features are now presented as \"coming soon\" with a \"Get early access\" call to action while the Pro plugin is in development.<\/li>\n<li>New: Dashboard early-access link to reserve your spot for Wow Chat for Woo Pro.<\/li>\n<\/ul>\n\n<h4>0.1.1<\/h4>\n\n<ul>\n<li>New: Instant search \u2014 the search bar block now shows matching products as you type, without a page reload.<\/li>\n<li>Improved: The chat launcher and panel are fully settings-driven \u2014 customize the launcher label, pick an icon or choose no icon, and set colors from the admin.<\/li>\n<li>Improved: \"Add to cart\" from chat product cards now adds items silently across every chat surface, keeping shoppers in the conversation.<\/li>\n<li>Improved: Chat product cards show WooCommerce's real button text for non-purchasable products (e.g. \"Read more\", \"Select options\").<\/li>\n<li>Improved: Refreshed admin dashboard and Wow-branded Gutenberg blocks.<\/li>\n<li>Developer: Added hook\/filter extension points so add-ons can plug into search, recommendations, and chat.<\/li>\n<\/ul>\n\n<h4>0.1.0<\/h4>\n\n<ul>\n<li>Initial release: catalog product search, recommendation widgets (recently viewed, related, frequently bought together), FAQ product-finder chat, admin React shell, and Gutenberg blocks \u2014 all running locally.<\/li>\n<\/ul>","raw_excerpt":"Chatbot, product finder, FAQ and product search for WooCommerce. 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