Support » WooCommerce » Add to cart button no longer working after update

  • merida90

    (@merida90)


    Hi there,
    after an update of WC from 6.1.2 to 6.3.1 the add-to-cart buttons are no longer working. There is no error message, they just lead to themselves instead of the cart.
    I use a spacious child theme, WC version 6.6.1, WordPress Version 6.0. All Plugins are updated. I had all plugins deactivated and I had changed the theme to a standard theme. The cart issue is still there.

    The shop is just for enquiries. Here you can see that the add to cart button (Zum Anfragekorb hinzufügen) is not working.
    https://www.zeroclamp.com/produkt/spanntopf-np120-locked/

    I would really be happy if someone could help me with this. I spend the whole weekend looking for a solution and didn’t find anything.

    Thank you
    Merida

    Here is the status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.zeroclamp.com
    Site address (URL): https://www.zeroclamp.com
    WC Version: 6.6.1
    REST API Version: ✔ 6.6.1
    WC Blocks Version: ✔ 7.6.2
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 64 MB
    PHP Time Limit: 50000
    PHP Max Input Vars: 5000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.38-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.6.1
    WC Database Prefix: wp_
    Datenbank-Gesamtgröße: 506.72MB
    Datenbank-Datengröße: 339.13MB
    Datenbank-Indexgröße: 167.59MB
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    wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpstg_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 434
    custom_css: 2
    customize_changeset: 1
    elementor_library: 10
    nav_menu_item: 65
    page: 82
    polylang_mo: 3
    popup: 4
    popup_theme: 8
    post: 3
    product: 68
    product_variation: 5
    revision: 3157
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (41) ###
    
    Polylang: von WP SYNTEX – 3.2.5
    weLaunch-Framework: von weLaunch.io – 1.0.12
    404page - deine maßgeschneiderte 404-Fehlerseite: von Peter Raschendorfer – 11.3.1
    All in One SEO: von All in One SEO Team – 4.2.2
    Antispam Bee: von pluginkollektiv – 2.11.1
    Better Search Replace: von Delicious Brains – 1.4
    Borlabs Cookie - Cookie Opt-in: von Borlabs GmbH – 2.2.53
    CF7 Customizer: von TheDevCouple(Awais & Maedah) – 1.6.1
    Classic Editor: von WordPress-Mitwirkende – 1.6.2
    Code Snippets: von Code Snippets Pro – 3.1.1
    Contact Form 7: von Takayuki Miyoshi – 5.6
    WooCommerce Continue Shopping: von HappyKite – 1.4.4
    Customizer Export/Import: von The Beaver Builder Team – 0.9.4
    Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.5
    Duplicator: von Snap Creek – 1.4.7
    Elementor Pro: von Elementor.com – 3.7.2
    Elementor: von Elementor.com – 3.6.6
    Enhanced Media Library: von wpUXsolutions – 2.8.9
    Photo Gallery by Supsystic: von supsystic.com – 1.15.8
    Google Analytics for WordPress by MonsterInsights: von MonsterInsights – 8.6.0
    Link Checker: von Marco Beierer – 1.18.2
    Popup Maker: von Popup Maker – 1.16.7
    Redirection: von John Godley – 5.2.3
    Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 3.1.5
    Shortcodes Ultimate: von Vladimir Anokhin – 5.12.0
    Smart Image Resize for WooCommerce: von Nabil Lemsieh – 1.7.6
    Smart Slider 3: von Nextend – 3.5.1.7
    Sticky Menu (or Anything!) on Scroll: von WebFactory Ltd – 2.31
    Big File Uploads: von Infinite Uploads – 2.0.2
    Unique Headers: von Ryan Hellyer – 1.8.1
    UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
    DavidAnderson – 1.22.12
    
    Widget Options: von Widget Options Team – 3.8.5
    WooCommerce-Katalogmodus: von weLaunch – 1.8.2
    Germanized für WooCommerce: von vendidero – 3.9.8
    WooCommerce Menu Cart: von WP Overnight – 2.12.0
    WooCommerce: von Automattic – 6.6.1
    WP All Import Pro: von Soflyy – 4.7.3
    WP Edit: von Josh Lobe – 4.0.4
    Backup Duplicator & Migration - WP STAGING: von WP-STAGING
    WPStagingBackup – 2.9.14
    
    WP Statistics: von VeronaLabs – 13.2.4.1
    WP All Import - WooCommerce Import Add-On Pro: von Soflyy – 3.3.1
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    WP STAGING Optimizer: von René Hermenau – 1.5.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop-Basis: #3983 - /shop-2/
    Warenkorb: #3869 - /warenkorb/
    Kasse: #3870 - /kasse/
    Mein Konto: #3871 - /mein-konto/
    Allgemeine Geschäftsbedingungen: #3877 - /agb/
    
    ### Theme ###
    
    Name: Spacious Child
    Version: (Update auf Version 0 ist verfügbar)
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Spacious
    Parent Theme Version: 1.9.5
    Parent Theme Author URL: https://themegrill.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: spacious-child/woocommerce/emails/admin-cancelled-order.php
    spacious-child/woocommerce/emails/admin-failed-order.php
    spacious-child/woocommerce/emails/admin-new-order.php
    spacious-child/woocommerce/emails/customer-completed-order.php
    spacious-child/woocommerce/emails/customer-invoice.php
    spacious-child/woocommerce/emails/customer-new-account.php Version 3.7.0 ist veraltet. Die Hauptversion ist 6.0.0
    spacious-child/woocommerce/emails/customer-note.php
    spacious-child/woocommerce/emails/customer-on-hold-order.php
    spacious-child/woocommerce/emails/customer-processing-order.php
    spacious-child/woocommerce/emails/customer-refunded-order.php
    spacious-child/woocommerce/emails/customer-reset-password.php
    spacious-child/woocommerce/emails/email-addresses.php
    spacious-child/woocommerce/emails/email-customer-details.php
    spacious-child/woocommerce/emails/email-downloads.php
    spacious-child/woocommerce/emails/email-footer.php
    spacious-child/woocommerce/emails/email-header.php
    spacious-child/woocommerce/emails/email-order-details.php
    spacious-child/woocommerce/emails/email-order-items.php
    spacious-child/woocommerce/emails/email-styles.php
    spacious-child/woocommerce/emails/plain/admin-cancelled-order.php
    spacious-child/woocommerce/emails/plain/admin-failed-order.php
    spacious-child/woocommerce/emails/plain/admin-new-order.php
    spacious-child/woocommerce/emails/plain/customer-completed-order.php
    spacious-child/woocommerce/emails/plain/customer-invoice.php
    spacious-child/woocommerce/emails/plain/customer-new-account.php Version 3.7.0 ist veraltet. Die Hauptversion ist 6.0.0
    spacious-child/woocommerce/emails/plain/customer-note.php
    spacious-child/woocommerce/emails/plain/customer-on-hold-order.php
    spacious-child/woocommerce/emails/plain/customer-processing-order.php
    spacious-child/woocommerce/emails/plain/customer-refunded-order.php
    spacious-child/woocommerce/emails/plain/customer-reset-password.php
    spacious-child/woocommerce/emails/plain/email-addresses.php
    spacious-child/woocommerce/emails/plain/email-customer-details.php
    spacious-child/woocommerce/emails/plain/email-downloads.php
    spacious-child/woocommerce/emails/plain/email-order-details.php
    spacious-child/woocommerce/emails/plain/email-order-items.php
    spacious-child/woocommerce/global/breadcrumb.php
    spacious-child/woocommerce/global/form-login.php
    spacious-child/woocommerce/global/quantity-input.php
    spacious-child/woocommerce/global/sidebar.php
    spacious-child/woocommerce/global/wrapper-end.php
    spacious-child/woocommerce/global/wrapper-start.php
    spacious-child/woocommerce/single-product/add-to-cart/external.php
    spacious-child/woocommerce/single-product/add-to-cart/grouped.php
    spacious-child/woocommerce/single-product/add-to-cart/simple.php
    spacious-child/woocommerce/single-product/add-to-cart/variable.php Version 3.5.5 ist veraltet. Die Hauptversion ist 6.1.0
    spacious-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    spacious-child/woocommerce/single-product/add-to-cart/variation.php
    spacious-child/woocommerce/single-product/meta.php
    spacious-child/woocommerce/single-product/photoswipe.php
    spacious-child/woocommerce/single-product/price.php
    spacious-child/woocommerce/single-product/product-attributes.php
    spacious-child/woocommerce/single-product/product-image.php
    spacious-child/woocommerce/single-product/product-thumbnails.php
    spacious-child/woocommerce/single-product/rating.php
    spacious-child/woocommerce/single-product/related.php
    spacious-child/woocommerce/single-product/review-meta.php
    spacious-child/woocommerce/single-product/review-rating.php
    spacious-child/woocommerce/single-product/review.php
    spacious-child/woocommerce/single-product/sale-flash.php
    spacious-child/woocommerce/single-product/share.php
    spacious-child/woocommerce/single-product/short-description.php
    spacious-child/woocommerce/single-product/stock.php
    spacious-child/woocommerce/single-product/tabs/additional-information.php
    spacious-child/woocommerce/single-product/tabs/description.php
    spacious-child/woocommerce/single-product/tabs/tabs.php
    spacious-child/woocommerce/single-product/title.php
    spacious-child/woocommerce/single-product/up-sells.php
    
    Outdated Templates: ❌
    					
    					
    						Erfahre
    wie du aktualisieren kannst
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-07-04 14:48:46 +02:00
    Options: ✔
    Notes: 84
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Abgeschlossen: 249
    Oldest: 2022-07-04 08:22:49 +0200
    Newest: 2022-07-04 07:59:42 +0200
    
    Fehlgeschlagen: 1
    Oldest: 2022-04-09 15:38:15 +0200
    Newest: 2022-04-09 15:38:15 +0200
    
    Ausstehend: 5
    Oldest: 2022-07-04 11:45:12 +0200
    Newest: 2022-07-05 05:52:38 +0200
    
    ### Status report information ###
    
    Generated at: 2022-07-04 08:55:54 +02:00
    

    Die Seite, für die ich Hilfe brauche: [Anmelden, um den Link zu sehen]

Ansicht von 1 Antwort (von insgesamt 1)
  • Moderator Bego Mario Garde

    (@pixolin)

    Moderation Note:

    I have closed this thread because you asked your question in English in the German support forums. To keep the threads accessible for users who don’t speak English, please ask your question in German or post it in the international support forums. Thanks for your understanding.

Ansicht von 1 Antwort (von insgesamt 1)
  • Das Thema „Add to cart button no longer working after update“ ist für neue Antworten geschlossen.