Installation fehlgeschlagen: Verzeichnis konnte nicht angelegt werden.

Hallo Zusammen,

ich habe ein Problem auf unserer Website, welchen ich heute durch Zufall entdeckt habe.
Ich kann auf der Website keine Plugins aktualisieren oder neu installieren. Hier kommt dann die Fehlermeldung:

Installation fehlgeschlagen: Verzeichnis konnte nicht angelegt werden.
Siehe Bild.

Unten der Website Bericht zur Website.

Ich hoffe ihr könnt mir hier bei der Lösung helfen.

Tausend Dank, Julie

### wp-core ###

version: 5.8.3
site_language: de_DE
user_language: de_DE
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: undefined
multisite: false
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction
wordpress_size: 2,59 GB (2779087993 bytes)
uploads_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/uploads
uploads_size: 77,14 MB (80889647 bytes)
themes_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/themes
themes_size: 19,70 MB (20656395 bytes)
plugins_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/plugins
plugins_size: 144,03 MB (151027001 bytes)
database_size: 185,95 MB (194985984 bytes)
total_size: 3,01 GB (3226647020 bytes)

### wp-dropins (2) ###

advanced-cache.php: true
db.php: true

### wp-active-theme ###

name: My Child Theme (astra-child)
version: 1.0
author: Julie
author_website: (undefined)
parent_theme: Astra (astra)
theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, editor-color-palette, widgets, menus
theme_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/themes/astra-child

### wp-parent-theme ###

name: Astra (astra)
version: 3.7.7
author: Brainstorm Force
author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
theme_path: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/themes/astra

### wp-mu-plugins (7) ###

1&1 Managed WordPress: version: 1.1.0, author: 1&1
1&1 Product Subdomain: version: 1.1.0, author: 1&1
Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2
IONOS - Help Center: version: 1.1.0, author: IONOS
IONOS - Single Sign-on: version: 1.2.0, author: IONOS
IONOS Assistant: version: 6.3.0, author: IONOS
ManageWP - Worker Loader: version: 1.0.0, author: GoDaddy

### wp-plugins-active (15) ###

Astra Pro: version: 3.6.5, author: Brainstorm Force
Complianz | GDPR/CCPA Cookie Consent: version: 6.0.5, author: Really Simple Plugins (latest version: 6.0.6)
Contact Form 7: version: 5.5.4, author: Takayuki Miyoshi
Editor Plus: version: 2.9.8, author: Munir Kamal
EditorsKit: version: 1.33.3, author: Munir Kamal
EWWW Image Optimizer: version: 6.4.0, author: Exactly WWW
Getwid: version: 1.7.8, author: MotoPress
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community
Honeypot for Contact Form 7: version: 2.1, author: Nocean
ManageWP - Worker: version: 4.9.13, author: GoDaddy
Rank Math SEO: version: 1.0.80, author: Rank Math
Smart Slider 3: version: 3.5.1.3, author: Nextend
Ultimate Addons for Gutenberg: version: 1.25.2, author: Brainstorm Force
UpdraftPlus - Backup/Restore: version: 1.22.1, author: UpdraftPlus.Com, DavidAnderson
W3 Total Cache: version: 2.2.1, author: BoldGrid

### wp-plugins-inactive (1) ###

WP-Optimize - Clean, Compress, Cache: version: 3.2.1, author: David Anderson, Ruhani Rabin, Team Updraft (latest version: 3.2.2)

### wp-media ###

image_editor: EWWWIO_GD_Editor
imagick_module_version: Nicht verfügbar
imagemagick_version: Nicht verfügbar
gd_version: 2.2.5
ghostscript_version: 9.27

### wp-server ###

server_architecture: Linux 4.4.284-icpu-077 x86_64
httpd_software: Apache
php_version: 7.4.25 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 600
memory_limit: 1024M
max_input_time: -1
upload_max_size: 128M
php_post_max_size: 128M
curl_version: 7.64.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: false
server-headers: 
	content-type: text/html; charset=UTF-8
	date: Tue, 25 Jan 2022 19:53:44 GMT
	server: Apache
	x-powered-by: PHP/7.4.25
	expires: Wed, 11 Jan 1984 05:00:00 GMT
	cache-control: no-cache, must-revalidate, max-age=0
	link: <https://webaddiction.de/wp-json/>; rel="https://api.w.org/", <https://webaddiction.de/wp-json/wp/v2/pages/16>; rel="alternate"; type="application/json", <https://webaddiction.de/>; rel=shortlink
	content-encoding: gzip
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.36-log
client_version: mysqlnd 7.4.25

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content
WP_PLUGIN_DIR: /homepages/33/d867266687/htdocs/clickandbuilds/webaddiction/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

Die Seite, für die ich Hilfe brauche: [Anmelden, um den Link zu sehen]