Jupiter X – Customizer doesn’t work

  • dlsn

    (@dlsn)


    vor 3 Jahren, 2 Monaten

    Hallo zusammen,

    Ich habe ein Problem auf meiner WordPress-Website mit dem Jupiter X Lite-Theme.

    Plötzlich (ich glaube, das war nach dem Update von Jupiter X Core, aber es hätte auch schon vorher sein können), funktioniert der Customizer nicht mehr.
    Ich habe die Seite debuggt und das Debug-Log sagt:

    [14-Feb-2022 18:57:06 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method JupiterX_Customizer_Utils::get_pro_badge_url() in /var/www/clients/client54/web340/web/wp-content/plugins/jupiterx-core/includes/customizer/api/includes/section/class-popup.php:142
Stack trace:
#0 /var/www/clients/client54/web340/web/wp-includes/class-wp-customize-section.php(339): JupiterX_Customizer_Section_Popup->render_template()
#1 /var/www/clients/client54/web340/web/wp-includes/class-wp-customize-manager.php(4030): WP_Customize_Section->print_template()
#2 /var/www/clients/client54/web340/web/wp-includes/class-wp-hook.php(307): WP_Customize_Manager->render_section_templates()
#3 /var/www/clients/client54/web340/web/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#4 /var/www/clients/client54/web340/web/wp-includes/plugin.php(474): WP_Hook->do_action()
#5 /var/www/clients/client54/web340/web/wp-admin/customize.php(292): do_action()
#6 {main}
  thrown in /var/www/clients/client54/web340/web/wp-content/plugins/jupiterx-core/includes/customizer/api/includes/section/class-popup.php on line 142

    Hat jemand eine Idee, was ich tun kann?

    Vielen Dank!
    Daniel

    ***ENGLISH***
    Hi there,

    I’ve got a problem on my WordPress website using the Jupiter X Lite-Theme.

    Suddenly (I think this was after the update of Jupiter X Core but it could have been even before), the customizer doesn’t work any more.
    I’ve debugged the site and the debug log says:

    [14-Feb-2022 18:57:06 UTC] PHP Fatal error:  Uncaught Error: Call to undefined method JupiterX_Customizer_Utils::get_pro_badge_url() in /var/www/clients/client54/web340/web/wp-content/plugins/jupiterx-core/includes/customizer/api/includes/section/class-popup.php:142
Stack trace:
#0 /var/www/clients/client54/web340/web/wp-includes/class-wp-customize-section.php(339): JupiterX_Customizer_Section_Popup->render_template()
#1 /var/www/clients/client54/web340/web/wp-includes/class-wp-customize-manager.php(4030): WP_Customize_Section->print_template()
#2 /var/www/clients/client54/web340/web/wp-includes/class-wp-hook.php(307): WP_Customize_Manager->render_section_templates()
#3 /var/www/clients/client54/web340/web/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#4 /var/www/clients/client54/web340/web/wp-includes/plugin.php(474): WP_Hook->do_action()
#5 /var/www/clients/client54/web340/web/wp-admin/customize.php(292): do_action()
#6 {main}
  thrown in /var/www/clients/client54/web340/web/wp-content/plugins/jupiterx-core/includes/customizer/api/includes/section/class-popup.php on line 142

    Has anybody an idea what I can do?

    Thanks a lot!
    Daniel

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  • Moderator Bego Mario Garde

    (@pixolin)

    Moderator (nicht mehr aktiv)

    vor 3 Jahren, 2 Monaten

    Moderation Note:

    I have closed this thread because you asked your question in English in the German support forums. To keep the threads accessible for users who don’t speak English, please ask your question in German or post it in the international support forums. Thanks for your understanding.

    Apart from that, we can’t offer support for purchased themes and plugins because they are not available to us for voluntary, unpaid support. Please contact the developer of the theme you have already paid for product support.

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