• Hello!
    I have recently tried to set up a shop on my website and had some help of a friend who does it more often himself. Now we are at a point we dont know what else to do.

    I installed WooCommerce, products etc up and then had a testbuy with friends. I simply wont get a Email sent about the orders. Also the Payment status will always say Pending before later jumping to cancelled even though the money is in already. I have API username password and license in, I cant add certificate anywhere.

    Short infos :
    – using Paypal standard only
    – tested if the problem is theme or plugins (neither is a problem)
    – api infos are in
    – email is filled in at Emails-New order

    Anyone got an idea what the problem might be?
    Im guessing Im not getting an email due to a gateway problbem of Paypal and woo maybe since its pending and cancelling.

    Thanks in advance

    Die Seite, für die ich Hilfe brauche: [Anmelden, um den Link zu sehen]

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  • Moderation Note:

    I have closed this thread because you asked your question in English in the German support forums. To keep the threads accessible for users who don’t speak English, please ask your question in German or post it in the international support forums. Thanks for your understanding.

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