Produktbewertung defekt

Liebes Support-Team,

ich habe seit einiger Zeit das Problem, dass das Bewertungssystem nicht mehr funktioniert.

In den Woocommerce Einstellungen und in den Produkten sind die Bewertungen aktiv und das Bewertungswidget ist im Produkt-Template hinzugefügt. Im Frontend ist davon aber nichts zu sehen.

Mein Child Theme basiert auf Hello Elementor und in der functions.php ist der Verweis zur Woocommerce-Kompatibilität vorhanden. Bisher ist der Shop noch in Bearbeitung und soll, wenn alles funktioniert, eine andere Seite ersetzen, incl. Migration des Shops. Daher ist die URL nur temporär und leider muss die Seite passwortgeschützt bleiben.

Testweise hatte ich vor einiger Zeit die Demoversion von ShopLentor installiert und habe das Addon aber mittlwerweile wieder gelöscht. Möglicherweise besteht ein zeitlicher Zusammenhang mir der ShopLentor Installation, aber ich kann es leider nicht sicher sagen.

Bitte lassen Sie mich wissen, welche Informationen Ihnen zur Diagnose weiterhelfen würden, ich liefere, so bald es mir möglich ist.

Mein Hosting Dienstleister hatte nach Prüfung der Einstellungen spontan auch keine Erklärung parat. Ich würde mich um jeden Hinweis sehr freuen, der mir weiterhilft.

Danke & schöne Grüße,

Sebastian

Systemreport:

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5<br>elementor_icons: 1<br>elementor_library: 53<br>elementor_snippet: 1<br>nav_menu_item: 86<br>page: 33<br>post: 4<br>product: 32<br>product_variation: 4<br>rcb-banner-link: 2<br>rcb-cookie: 1<br>revision: 5716<br>wc_custom_forms: 2<br>wp_global_styles: 2<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (23)<br><br>Elementor Pro: von Elementor.com – 3.25.2<br>Elementor: von Elementor.com – 3.25.4<br>Newsletter - API v1 and v2: von The Newsletter Team – 2.4.8<br>Newsletter - Bounce Addon: von The Newsletter Team – 1.3.3<br>Newsletter - Addons Manager and Support: von The Newsletter Team – 1.3.2<br>Newsletter - Geolocation: von The Newsletter Team – 1.3.1<br>Newsletter - Reports and Retargeting: von The Newsletter Team – 4.6.1<br>Newsletter: von Stefano Lissa & Das Newsletter Team – 8.6.0<br>One Stop Shop für WooCommerce: von vendidero – 1.6.2<br>Post SMTP: von Post SMTP – 2.9.9<br>Germanized für WooCommerce Pro: von 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Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 Tage<br>Level threshold: –<br>Log directory size: 1.000 kB WC Pages<br><br>Shop-Basis: #5821 - /produkte/<br>Warenkorb: ❌ Die Seite enthält nicht den [woocommerce_cart]-Shortcode oder woocommerce/cart-Block.<br>Kasse: ❌ Die Seite enthält nicht den [woocommerce_checkout]-Shortcode oder woocommerce/checkout-Block.<br>Ihr Konto: ❌ Die Seite enthält nicht den Shortcode [woocommerce_my_account].<br>Allgemeine Geschäftsbedingungen: #115 - /unsere-agb/ Theme<br><br>Name: St-Michaelshof-Shop-Theme<br>Version: 1.0.0<br>Author URL: https://www.digisoolut.com<br>Child Theme: ✔<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.1.1<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ✔ Next scheduled: 2024-11-20 09:32:42 +01:00<br>Options: ✔<br>Notes: 130<br>Onboarding: skipped Action Scheduler<br><br>Abgeschlossen: 286<br>Oldest: 2024-10-20 04:05:03 +0200<br>Newest: 2024-11-19 09:50:53 +0100<br><br>Fehlgeschlagen: 7<br>Oldest: 2023-08-30 17:37:41 +0200<br>Newest: 2024-10-14 13:35:04 +0200<br><br>Ausstehend: 7<br>Oldest: 2024-11-19 12:50:04 +0100<br>Newest: 2024-11-20 09:50:53 +0100 Status report information<br><br>Generated at: 2024-11-19 12:49:09 +01:00<br>

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