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Ansicht von 4 Antworten - 1 bis 4 (von insgesamt 4)
  • Thread-Starter altindag

    (@altindag)

    Hmm… ich danke dir vielmals für die Hilfe aber ich denke ich gebe das an unsere IT weiter, denn ich wüsste nicht mal wo ich schauen sollte, ob die Email-Adresse beim webhoster eingerichtet ist :/ Trotzdem ganz lieben dank!

    Thread-Starter altindag

    (@altindag)

    Alles klar, dann bleib ich mal beim Du 🙂
    Es geht darum, dass wir als Unternehmen keine E-Mail bekommen. Die E-Mail für den Kunden geht ganz normal raus. Ich hab das mit dem Problembehandlungsmodus probiert, allerdings ist keine Mail angekommen. Allerdings habe ich mal versucht eine Test E-Mail an unsere shop adresse zu schicken und dabei ist das raus gekommen:

    SPF
    Action Needed: It doesn’t look like the SPF record required by your SMTP server has been added to your domain. Please contact your SMTP server provider for details on how to find the SPF record, and how to add this record to your domain’s DNS.

    DMARC
    Action Recommended: It doesn’t look like DMARC has been set up on your domain (thorstmanncosmetics.de). We recommend using the DMARC protocol because it helps protect your domain from unauthorized use. Please check out our step by step guide for details on how to add this record to your domain’s DNS.

    Könnte das die Fehlerquelle sein?
    Tut mir leid, dass das englisch ist. Leider ist das SMTP Mail Plug In auf englisch :/
    LG
    Ayda

    Thread-Starter altindag

    (@altindag)

    Ich danke Ihnen vielmals für die Antwort. Hoffentlich können Sie etwas mit den Informationen anfangen.
    LG

    Thread-Starter altindag

    (@altindag)

    
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    wordpress: writable
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    site_id: 195495465
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Ansicht von 4 Antworten - 1 bis 4 (von insgesamt 4)