Beschreibung
eesel AI puts an AI chatbot and customer support agent on your WooCommerce store. It answers shoppers‘ questions in a chat bubble on your storefront, using your own knowledge, and once you connect your store it can look up their orders too.
Setup takes a few minutes and needs no API keys and no code. Install the plugin, click Connect eesel, sign in and pick your agent.
What the AI chatbot does
- Answers shoppers on your storefront. The eesel chat bubble appears on your store and answers from the knowledge you’ve given your agent in eesel.
- Looks up orders. Connect your store and the AI customer support agent can answer „where’s my order?“ questions from your WooCommerce orders.
- Keeps you in control. Refunds and order status changes are held for your approval before they run.
- Looks like your brand. The bubble’s name, welcome message, colour and suggested questions are all set in your eesel dashboard.
How it works
- Connect eesel. Open the eesel AI menu in WordPress, click Connect eesel, sign in and pick an agent.
- Connect your store. Click Connect your store. WooCommerce shows its own approval screen. When you approve, WooCommerce sends the access straight to eesel, so you never copy API keys and the plugin never sees them.
- Go live. The chat bubble is on by default. You can turn it off any time under Storefront chat bubble in the plugin’s settings.
Requirements
- An eesel account (sign up at eesel.ai).
- WooCommerce 7.0 or later.
- To connect your store: pretty permalinks (Settings Permalinks) and HTTPS. The settings page tells you if either is missing.
External services
This plugin connects your site to eesel AI, a third-party service. It doesn’t work without an eesel account.
- eesel API (oracle.eesel.app). When you click Connect eesel, the plugin registers your site with eesel and receives a workspace token and your chosen agent’s chat bubble ID. It sends your site’s URL and a random secret that proves the site is yours. It also checks your agent’s public name to show on the settings page.
- eesel sign-in (dashboard.eesel.ai). Your browser is sent here to sign in and pick an agent.
- WooCommerce store access. When you click Connect your store and approve on WooCommerce’s screen, WooCommerce sends store API keys directly to eesel, so the agent can look up orders. The plugin never handles the keys.
- Chat bubble (cdn.eesel.ai). On your storefront, the plugin loads eesel’s chat widget from cdn.eesel.ai. Shoppers‘ chat messages are sent to eesel to be answered.
eesel’s terms of service and privacy policy.
Screenshots
Installation
- Install and activate the plugin from Plugins Add New.
- Open the eesel AI menu in your WordPress admin.
- Click Connect eesel, sign in and pick an agent.
- Click Connect your store and approve on WooCommerce’s screen.
FAQ
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Do I need an eesel account?
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Yes. The plugin connects your store to an eesel agent. You can sign up at eesel.ai.
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Do I need to copy API keys?
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No. You approve access on WooCommerce’s own screen, and WooCommerce sends it straight to eesel. The plugin never sees the keys.
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Can the AI agent change orders on its own?
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No. It can look up orders, but refunds and order status changes are held for your approval before they run.
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Can I turn off the chat bubble?
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Yes. Untick Show the chat bubble on my storefront in the plugin’s settings.
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Where do I change how the chat bubble looks?
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In your eesel dashboard. The settings page has a Manage in eesel dashboard link once your store is connected.
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What happens if I delete the plugin?
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Everything the plugin stored on your site is removed, including its connection to eesel.
Rezensionen
Zu diesem Plugin liegen noch keine Rezensionen vor.
Mitwirkende und Entwickler
„eesel AI – AI Chatbot & Customer Support Agent for WooCommerce“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:
Mitwirkende
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Änderungsprotokoll
0.1.0
- Initial release.
- Connect a store to an eesel workspace and agent: sign in once, no API keys.
- Connect your store through WooCommerce’s own approval screen, so the agent can look up orders. Refunds and status changes are held for your approval.
- Storefront chat bubble: answers shoppers from your knowledge. On by default, can be turned off in settings.