BetterDocs – Best Documentation & Knowledge Base Plugin

Beschreibung

Do you want to reduce your support pressure immediately? How about you creating a stunning and resourceful knowledge base for your customers? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and actually get annoyed to create support tickets as its lengthy process. So creating an informative Documentation page can help to enhance your customer experience.

But how do you create a stunning docs page easily in WordPress site without any coding? Well, we’ve got you covered. 😎

📒 Create Stunning Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding the lengthy conversation.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching without having to wait for the support team and reduce support workload.

🌟 Top Features

  • Stunning premade template designs to create your Docs landing page without any codes
  • Shortcode & page builder widgets to customize documentation page
  • Auto Table of Content or Sticky TOC to provide absolute user experience
  • In-built advanced live search will help visitors to get the exact docs solution
  • Integrated with Analytics to track and evaluate the performance

🙌 STUNNING READY TEMPLATES FOR DOCS LANDING PAGE

BetterDocs offer multiple ready templates to design your WordPress documentation site within a few minutes. Beside, you have full freedom to customize the layout with ease.

📋 Interactive Table of Content (TOC)

BetterDocs will automatically create a well-managed Table Of Contents(TOC) while you are writing your documentation. With an effective automated process, it will organize your documentation with its in-built functions and this stunning TOC moves with your scroll, so your visitors can always go to other pages easily.

🔎 IN-BUILT ADVANCED SEARCH OPTION

Assist your visitors to get the exact docs solution and reduce dependency on support with built-in advanced live search option from the top.

⚙️ ADVANCED CUSTOMIZATION OPTION

Customize documentation pages from setting or even add shortcode (PRO), page builder widgets and more to get full authority to make it stand out for your web visitors.

🤖 INSTANT ANSWER BOT TO REDUCE SUPPORT TICKETS (PRO)

Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.

📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)

Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights about your Knowledge Base.

🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs a try.

Want to unlock the advanced features? Upgrade to our Pro version

🚀 Backed By A Trusted Team

This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 500,000+ happy users.

👨‍💻 DOCUMENTATION AND SUPPORT

  • For documentation and tutorials go to our Documentation
  • For video tutorials go to our YouTube Playlist
  • If you have any more questions, visit our support on the Plugin’s Forum
  • For more information about features, FAQs and documentation, check out our website at BetterDocs

💙 Loved BetterDocs?

🔥 WHAT’S NEXT

If you like this docs plugin, then consider checking out our other projects:

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WP Scheduled Posts – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.

Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!

Screenshots

Installation

Modern Way:

  1. Go to the WordPress Dashboard „Add New Plugin“ section.
  2. Search For „BetterDocs“.
  3. Install, then Activate it.
  4. Follow the Documentation

Old Way:

  1. Upload betterdocs to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‚Plugins‘ menu in WordPress
  3. Follow the Documentation

FAQ

Does it work with any WordPress theme?

Yes, it will work with any standard WordPress theme.

Rezensionen

22. März 2020
I use BD for a knowledgebase system (for self help support) and it suits the purpose very well. It is very easy for customers to search for articles, to cluster the articles around topics, etc. Integrates well with the support ticketing system (supportCandy) so that a support engineer can search and affix KB articles into support tickets. We used Zendesk prior, and while Zendesk is clearly more featured for enterprises, this setup is far nicer and easier to manage for a smaller organization. Well done!
16. Februar 2020
Just what I was looking for. Highly and easily customizable, yet good looking out of the box. I love the sticky feature!
13. Februar 2020
I love the features that this plugin offers. The ease of use and frontend functionality is a must have.
10. Februar 2020
I've been using it for the last few months. It does the job perfectly. I'm loving it. Keep up the good work.
Lies alle 17 Rezensionen

Mitwirkende & Entwickler

„BetterDocs – Best Documentation & Knowledge Base Plugin“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

Änderungsprotokoll

1.2.3 – 01/04/2020

  • Added : Option to select docs page when not using built-in docs page
  • Fixed : Breadcrumb issue when not using built-in docs page
  • Fixed : Search Box visible on category page even when it’s disabled
  • Few minor bugfix and improvements

1.2.2 – 26/03/2020

  • Added : Option for alphabetical order both for post and category
  • Improved : Category description
  • Fixed : Flexia v2.0 header compatibility
  • Fixed : Table of Content not supporting any other language
  • Fixed : Sub category shows as main category for Layout 2
  • Few minor bugfix and improvements

1.2.1 – 23/03/2020

  • Added : Easy migration from „Echo Knowledgebase (Knowledge Base for Documents and FAQs)““ plugin
  • Added : Easy migration from „Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin“ by PressApps
  • Fixed : Search Post limit issue
  • Improved : Feedback Form translation
  • Few minor bugfix and improvements

1.2.0 – 03/03/2020

  • Added : Easy migration tool from existing KnowledgeBase plugin
  • Fixed : Docs archive default sidebar option
  • Few minor bugfix and improvements

1.1.9 – 06/02/2020

  • Added: Hover color changing control for sidebar and archive list
  • Improved: Customizer controls
  • Fixed : Duplicate child category post issue
  • Fixed : Admin dashboard submenu active issue

1.1.8 – 29/01/2020

  • Fixed: Z-index issue

1.1.7 – 28/01/2020

  • Added: Nested Subcategory feature
  • Added: Option to enable/disable tags on single article
  • Few minor bugfix and improvements

1.1.6 – 07/01/2020

  • Fixed: Select field not working
  • Fixed: TOC heading tag issue

1.1.5 – 05/01/2020

  • Added: Breadcrumb category and title options
  • Fixed: Sidebar post per category
  • Few minor bugfix and improvements

1.1.4 – 22/12/2019

  • Fixed : Sub category display issue
  • Improved : Category grid/box responsiveness

1.1.3 – 19/12/2019

  • Added : Quick ‚Getting Started‘ link to menu
  • Added : Sidebar background, padding, margin option
  • Added : Option to change the breadcrumb page title text
  • Fixed : TOC disappearing issue after last update
  • Fixed : betterdocs_category_grid shortcode column spacing issue
  • Few minor bugfix and improvements

1.1.2 – 17/12/2019

  • Added : Option to reset value to default in Customizer
  • Added : Single layout background color option
  • Improved : Capabilities management
  • Fixed : Conditional customizer column spacing
  • Fixed : Sticky TOC width in live preview
  • Few minor bugfix and improvements

1.1.1 – 04/12/2019

  • Improved : Article printing option
  • Fixed : Single Layout 3 counter issue

1.1.0 – 03/12/2019

  • Added : Social Sharing option
  • Added : Reactions on single article
  • Added : New Docs template
  • Fixed : Archive page icon and list margin
  • Improved : Options page UX with inner tabs
  • Improved : Search translation
  • Few minor bugfix and improvements

1.0.1 – 13/11/2019

  • Customizer options improved
  • Added : Live Search close icon style option
  • Few minor bugfix and improvements

  • Initial stable release

1.0.0 – 12/11/2019

  • Initial stable release

0.0.3 – 06/11/2019

  • Added : Adavnced Search with image and Category display
  • Added : Category Ordering
  • Lots of minor bugfix and improvements

0.0.2 – 27/10/2019

  • Added : Conditional control for docs layout
  • Improved : TOC controller styling updated
  • Improved : Live Search design
  • Fixed : Docs page content padding

0.0.1

  • Initial beta release