Knowledge Base for Documentation and FAQs

Beschreibung

The best WordPress Knowledge Base plugin

Instantly create an online self-service Knowledge Base for your users, customers and employees.

✅ Why Choose Echo Knowledge Base?

  • It’s an easy-to-use plugin for your WordPress website.
  • Choose from ready to use professional designs.
  • Match your theme with a simple visual Editor, no coding required.
  • Organize your articles and categories into five levels of hierarchy.
  • All essential features are free, plus get access control and more with add-ons.
  • Friendly and timely support from our team.

Layouts
* Basic Layout – Demo 1 here
* Basic Layout – Demo 2 here
* Tabs Layout – Demo 3 here (Multi Product Example)
* Tabs Layout – Demo 4 here (Multi Product Example)
* Category Layout – Demo 5 here

Finde unsere Wissensdatenbank-Dokumentation hier

✅ KEY FEATURES

  • Set up in 5 minutes
  • Organize your documentation by team, product, and service using the Tabs Layout
  • Coded for best SEO results
  • Fast search bar with listed results
  • Five levels of hierarchical documentation
  • Ordering of articles and categories alphabetically, chronologically, or in any other order
  • Add tags, breadcrumb, back button, and comments to your documents
  • Navigation sidebar listing categories and articles
  • Includes auto-generated TOC
  • Supports RTL, WCAG accessibility, and WPML
  • Responsive design that works with any theme
  • Shortcode and templates designed for Frequently Asked Questions

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

  • Choose from 26 professional pre-made designs, no coding required.
  • Enjoy a variety of colors, styles, and layouts.
  • Switch between designs with a single click.
  • Choose from Basic, Tabs, and Category Focused Layouts.

💡 WORKS WITH BUILDERS

  • Compatible with Elementor and Templates
  • Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HIGHLY CUSTOMIZABLE

  • Enjoy an easy and simple visual Editor.
  • Change any text labels shown on the front-end.
  • Set colors, styles and enable or disable features.
  • Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 TABLE OF CONTENTS (TOC)

Interactive Table of Contents that is sticky / floating at the side of the article.

🚀 Add-ons Features

  • Lege die Zugriffsberechtigungen auf der Grundlage von Gruppen, WordPress-Benutzern, WordPress-Rollen sowie benutzerdefinierten Rollen fest.
  • Stelle Artikel auf ‚öffentlich‘ oder ‚privat‘ und bestimme, wer Artikel lesen, schreiben und bearbeiten kann.
  • Erstelle mehrere Wissensdatenbanken mit separaten Artikeln, Kategorien, Tags und mehr.
  • Erstelle Seitenleisten- und Raster-Layouts.
  • Import articles and categories.
  • Vote on articles, add a feedback form, and learn from analytics.
  • Verwende Widgets und Shortcodes für Kategorien, Artikel und die Suchleiste.
  • Ersetze Artikel durch PDFs, externe Dokumente, Videolinks und mehr.
  • Filtersuche nach Kategorie.
  • Verwende die erweiterte Suchanalyse, um die beliebtesten sowie leere Suchanfragen zu ermitteln.
  • Migrate, create and copy articles and images from your Knowledge Base.

Anwendungsfälle

  • Häufig gestellte Fragen (FAQs)
  • Interne Wissensdatenbank im Intranet für Mitarbeiter und Teams eines Unternehmens
  • Externe Wissensbasis für Kunden
  • Dokumentation zu Produkten und Dienstleistungen
  • Produkt-Handbücher
  • E-Commerce-Webseiten
  • Standards und Richtlinien in Regierungsbehörden
  • Schulen und Hochschulen (eLearning)

Nutze noch viele andere, um bessere Dokumentationen zu erstellen:

  • Verknüpfen von Kategorien mit der Kategorie-Archivseite
  • Artikel-Zähler in Kategorien
  • Anpassbare Artikel-Titelform, die den Namen der Kategorie enthält
  • Kontrolle der Artikellisten-Länge unter jeder Kategorie.
  • Upload custom images for categories
  • Hook-Interface für Programmierer zum Zugriff auf die Artikel-Ausgabe.
  • Und noch viel mehr.

💡 GO FURTHER WITH ADD-ONS

PRO Bundle
See our PRO Bundle.

Access Manager
Der Access Manager ermöglicht es Administratoren, Unternehmen und Organisationen, den Zugang zu ihrer privaten Wissensdatenbank mittels WordPress-Benutzerkonten zu kontrollieren und einzuschränken. Erteile so Berechtigung für Rollen und Gruppen.

Elegant Layouts
Elegant Layouts fügt Raster- und Seitenleisten-Layouts hinzu. Verwende das Gitter-Layout oder das Seitenleisten-Layout für die KB-Hauptseite oder kombiniere damit Basis-, Tab-, Raster- und Seitenleisten-Layouts auf verschiedene Weise. Weitere Informationen.

Multiple Knowledge Bases
Erstelle Mehrere Wissensbasen, eine für jedes Produkt, jede Dienstleistung, jedes Thema oder jede Abteilung. Jede Wissensdatenbank verfügt über separate Artikel, URLs, KB-Hauptseite und Administrationsbildschirme. Weitere Informationen.

Advanced Search
Erhöhe die Benutzerfreundlichkeit beim Suchen und zeige Suchanalysen wie populäre Suchvorgänge und erfolglose Suchen an. Weitere Informationen.

Article Rating and Feedback
Let your readers rate the quality of your articles and submit insightful feedback. Utilize analytics on the most and least rated articles. Learn More.

Widgets
Füge Knowledgebase-Suche, Aktuelle Artikel und andere Widgets und Shortcodes zu Deinen Artikeln, Seitenleisten und Seiten hinzu. Weitere Informationen.

Links Editor for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

  • (PRO) Grid Layout – Demo 5 here
  • (PRO) Sidebar Layout – Demo 8 here
  • (PRO) Links – Demo 9 here

About The Authors

We are the proud developers of the Creative Add-Ons for Elementor plugin.

Screenshots

  • Basic Layout example with images

  • Tabs Layout example with images

  • Categories Focused Layout example with icons

  • Article page with breadcrumb, back button, print button, Table of Content, widgets, and more

  • Stile für Kategorie-Archivseite

  • Drag and drop to reorder articles and categories

  • Change colors and styles easily in KB visual Editor

  • Adjust the width and content of sidebars with KB visual Editor

  • PRO version: Advanced Search with analytics showing popular and not-found searches

  • PRO version: Elegant Layouts with Category sidebar and list of articles

  • PRO version: Access Manager to restrict access to knowledge base content

  • PRO version: Advanced Search and Sidebar from Elegant Layouts

  • Tabs Layout example

Installation

Du kannst Knowledge Base for Documents and FAQs über Dein WordPress-Dashboard installieren oder manuell per FTP hochladen.

OPTION 1: Wissensdatenbank-Plugin von WordPress-Dashboard installieren

  1. Navigiere zu Plugins -> Installieren.
  2. Suche nach ‚Knowledge Base for Documents and FAQs‘ und installiere das Plugin.
  3. Aktiviere das Plugin im Menü Plugins.
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

OPTION 2: Plugin-Dateien manuell hochladen

  1. Lade die Plugin-Datei von der Plugin-Seite herunter: echo-knowledge-base.zip.
  2. Entpacke die Datei echo-knowledge-base.zip.
  3. Lade den Ordner ‚echo-knowledge-base‘ in Dein Verzeichnis ‚/wp-content/plugins‘ hoch (ohne den Ordner umzubenennen).
  4. Optional step: configure the plugin in the Admin menu, in Knowledge Base -> KB Configuration page.

FAQ

Wo finde ich die vollständige Dokumentation Eurer Wissensdatenbank?

Vollständig durchsuchbare Dokumente findest Du auf Knowledge Base

Rezensionen

2. März 2022
There's nothing NOT to love about this plugin. It is really on point, easily and intuitively understandable and even if you have a question the support is there for you in a very quick an professional way. Would give more stars if it was possible. Thank you for this great plugin!
22. Februar 2022
We use Echo Knowledge Base for a growing catalog of important articles. EKB has a broad feature set that becomes much more robust when you utilize their shortcodes to embed their functionality into other pages. Recently we had a need to make a directory of our articles, but our finished product may be in the thousands, and we don't want to manually do that. I submitted a feature request, and within the month the developers had a shortcode for us that did exactly what we need. This plugin is worth the money, I can't say enough about how great they are at EKB!
6. Februar 2022
I am very impressed by this plugin. Even the free version, that I'm using at the moment, is already amazing! It allows me to easily build a small online knowledgebase on my website, allows me to sort articles, make the design fit my website (colors, borders, even drop shadows) and works just perfect 'out of the box'. Seldom have I seen such a useful and easy to work with plugin. Wish I discovered it earlier on it would have saved me a lot of time and work. I suggest you make the free version 'donor ware' or include a tip-jar. I don't need more than this version offers, for now, but would have been happy to at least give something in return. Thumbs up to the creators and a well deserved 5+ stars!
Alle 71 Rezensionen lesen

Mitwirkende & Entwickler

„Knowledge Base for Documentation and FAQs“ ist Open-Source-Software. Folgende Menschen haben an diesem Plugin mitgewirkt:

Mitwirkende

„Knowledge Base for Documentation and FAQs“ wurde in 13 Sprachen übersetzt. Danke an die Übersetzerinnen und Übersetzer für ihre Mitwirkung.

Übersetze „Knowledge Base for Documentation and FAQs“ in deine Sprache.

Interessiert an der Entwicklung?

Durchstöbere den Code, sieh dir das SVN Repository an oder abonniere das Entwicklungsprotokoll per RSS.

Änderungsprotokoll

9.3.0

Release Date: Apr 2, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: Add backend mode to the Editor
  • Fix: Article content output for Current Template
  • Fix: Cleanup and minor fixes

9.2.1

Release Date: Mar 5, 2022

  • Fix: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.2.0

Release Date: Feb 25, 2022

  • Update: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.1.0

Release Date: Feb 18, 2022

  • New: Articles Index Directory shortcode
  • Fix: Cleanup and minor fixes

9.0.2

Release Date: Feb 2, 2022

  • Fix: Category private articles query.

9.0.1

Release Date: Jan 31, 2022

  • Fix: Revert change to article content output.

9.0.0

Release Date: Jan 30, 2022

  • New: navigation sidebar with categories and articles
  • Update: Various fixes and improvements.

8.4.0

Release Date: Nov 26, 2021

  • New: control speed of TOC scrolling
  • Update: Add import/export add-on links
  • Update: Allow private articles
  • Update: Various fixes and improvements.

8.3.0

Release Date: Nov 11, 2021

  • Update: Setup Wizard improvements.
  • Update: Various fixes and improvements.

8.2.2

Release Date: Oct 12, 2021

  • Fix: search finds only publish posts
  • Fix: Cleanup and minor fixes

8.2.1

Release Date: Sep 30, 2021

  • Update: resolve rare update issue

8.2.0

Release Date: Sep 30, 2021

  • Update: Add more access control settings
  • Fix: Cleanup and minor fixes

8.1.1

Release Date: Sep 17, 2021

  • Fix: Issue with post being array
  • Fix: Cleanup and minor fixes

8.1.0

Release Date: Sep 16, 2021

Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

8.0.1

Release Date: Aug 19, 2021

Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

7.7.0

Release Date: May 20, 2021

Changes:
* New: Typography font options for text
* New: Custom icons for sub-categories in Categories Layout
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.6.0

Release Date: May 2, 2021

Changes:
* Update: Accessibility
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.5.0

Release Date: Apr 9, 2021

Changes:
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.4.0

Release Date: Mar 27, 2021

Changes:
* New: Search hit and miss counter
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.3.1

Release Date: Feb 28, 2021

Changes:
* Fix: Issue with Multi-network and editor

7.3.0

Release Date: Feb 28, 2021

Changes:
* Update: preparation for WordPress 5.7
* Update: theme presets
* Fix: Cleanup and minor fixes

7.2.1

Release Date: Feb 5, 2021

Changes:
* Fix: Frontend Editor loading
* Fix: Cleanup and minor fixes