Plugin Unterstützung

Free support is offered via the myCRED website Monday to Friday 9AM – 5PM (GMT+1). You can consult the online community for customisations or open a free support ticket if you can not get myCRED to work as described in the documentation. No support is provided here on the support forum or on any social media account.

myCRED is an adaptive points management system that lets you build a broad range of point related applications for your WordPress powered website.
Store reward systems, community leaderboards, online banking or monetizing your websites content, are a few examples of the ways myCRED is used.


Each user on your WordPress websites gets their own point balance which you can manually adjust at any time. You can use just one point balance or setup multiple types of balances. How these balances are accessed, used or shows is entirely up to you.


Each time myCRED adds or deducts points from a user, the adjustment is logged in a dedicated log, allowing your users to browse their history. The log is also used to provide you with statistics, accountability, badges, ranks and to enforce limits you might set.

Awarding or Deducting Points Automatically

myCRED supports a vast set of ways you can automatically give / take points from a user. Everything from new comments to store purchases. These automatic adjustments are managed by so called Hooks which you can setup in your admin area.

Third-party plugin Support

myCRED supports some of the most popular plugins for WordPress like BuddyPress, WooCommerce, Jetpack, Contact Form 7 etc. To prevent to much cluttering in the admin area with settings, myCRED will only show features/settings for third-party plugins that are installed and enabled.


There is so much more to myCRED then just adjusting balances. The plugin comes with several built-in add-ons which enabled more complex features such as allowing point transfers, buying points for real money, allow payments in stores etc.


You can find extensive documentation on everything myCRED related in the myCRED Codex. You can also find a list of frequently asked questions on the myCRED website.


myCRED was not built to „do-it-all“. Instead a lot of effort has been made to make the plugin as developer friendly as possible. If you need a custom feature built, you can submit a request for a quote via the myCRED website.


The most commonly asked customizations for myCRED are available as code snippets on the myCRED website, free to use by anyone.

Hilfe und Unterstützung (Support)

I provide free support if you can not get myCRED to work as described in the documentation, and pay myCRED Store Tokens as a reward for reporting bugs and/or bug fixes. There is also a community forum where you can post your questions or contact me directly.


  • WordPress 4.0 or greater
  • PHP version 5.3 or greater
  • PHP mcrypt library enabled
  • MySQL version 5.0 or greater

Language Contributors

  • Swedish – Gabriel S Merovingi
  • French – Chouf1 Dan – BuddyPress France
  • Persian – Mani Akhtar
  • Spanish – Jose Maria Bescos Website
  • Russian – Skladchik
  • Chinese – suifengtec Website
  • Portuguese (Brazil) – Guilherme
  • Japanese – Mochizuki Hiroshi


  • Add-ons - Add-ons are managed just like themes in WordPress.
  • Edit Balances - Administrators can edit any users balance at any time via the Users page in the admin area.
  • Hooks - Hooks are managed just like widgets in WordPress.
  • Edit Log Entries - Administrators can edit any log entry at any time via the admin area.


Good plugin, NO support (don’t pay to upgrade tickets!!!)

To start, I would like to say that this is a robust plugin with many features. Everything I tried to do with this plugin worked perfectly, except using the remote API. I burned a lot of time trying to get it to work with no success. Unfortunately, that’s where I get to the part of my review that accounts for knocking off two stars.

„I provide free support if you can not get myCRED to work as described in the documentation, and pay myCRED Store Tokens as a reward for reporting bugs and/or bug fixes. There is also a community forum where you can post your questions or contact me directly.“

Similar statements can also be found on the plugin website.

I was unable to get the remote API to work as described in the documentation, so I went to the community forum. A thorough search did not turn up anything helpful, so I registered for an account and tried to post to the forum for help. Unfortunately, the forum is moderated and your first post must be approved by the developer. I submitted a post on December 18, 2017 and as of this review on January 4, 2018 my post has not been approved.

I also submitted a ticket asking a simple question, „Should the remote API be working as documented?“ I just wanted to make sure I wasn’t on a wild goose chase trying to get it working. I also asked for some basic guidance on troubleshooting if the remote API in indeed functional. My ticket was submitted on December 18, 2017. After two days with no response I purchased tokens in order to upgrade my ticket to „Premium“ priority. I have still yet to receive any response from the developer.

I don’t expect free support for free plugins. I think it is amazing that the developer has put in so much work on something that he is giving away. However, I think it is disingenuous to say you offer support when you cannot/will not respond to tickets or approve forum posts. I can tell from the reviews that some requests are attended to, so it seems making a support request is just a gamble.

My real problem though, and the reason I am writing this review and taking off two stars, is that I PAID good money to upgrade my ticket. I didn’t expect the developer to hand-hold me through my project, but I think I at least deserved an answer to my basic inquiry. I wish I had read the reviews before upgrading my ticket because I see this has happened to at least one other person.

My advice is that if you want to use this plugin, know from the beginning that you may not be able to get help if you need it. This is the case with many free plugins (which is ok) but should be stated in the plugin info on and on the plugin website. Also, I would not recommend paying to upgrade your support ticket under any circumstances. You are just giving your money away and will probably get nothing in return.

Great Plugin!, Poor Support

It is always a shame when a genuinely great product is mired because of garbage support.

1) The developer clearly states that support is not provided in the support area. Fine, a lot of really good developers do that and it is a reasonable request.

2) The plugin page states you can consult their online community, but it is moderated and support questions are deleted. I made two posts, one was a „how to“ type and the other was a technical issue. Both were removed.

3) The other option is submitting a support ticket. However, they have their helpdesk system setup to reject support tickets outside of certain times of the day, which creates another roadblock. I can understand live chat, but a support ticket would result in an automated email that they received it and me waiting in the queue until it was my turn.

Long story short, I gave up trying to get any kind of support from the developer, which is probably why they set up so many roadblocks.

On its own, the plugin deserves a 5-star rating. Moreover, the free version has enough options and free add-ons to make it worth using. I don’t yet have it as an active part of a live website, though it is now working in the background of a live site. But, it works so well that I do have plans to use it, including several paid add-ons. My only hesitation is caused by the poor support, which is one of the reasons that I am taking longer than I suspected to test it and make it a public feature.

Commendable Support

Wow! Wow! Wow!

If it was possible to award 10 stars, I would have definitely gone with that. I am elated with the kind of support the plugin author offered. This is premium support for a free plugin and that’s not all.

The author was kind enough to offer numerous scripts to solve our problems-myCRED wasn’t behind the issues rather it was the high traffic.

Last but not the least, having worked as a Product Manager for more than a year I know how difficult it is to offer quality support and not to forget the answers came through way too quickly.

Lies alle 191 Rezensionen

Mitwirkende & Entwickler

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FIX – Manual badges are not removed when editing a users profile.
FIX – Best user shortcode without any requirements causes an invalid SQL query.
FIX – Leaderboard with an offset shows an incorrect amount of users.
FIX – Ranks based on total balance are assigned as current balance due to bug introduced in
TWEAK – Updated how Jetpack subscriptions are checked.
TWEAK – Added option to adjust pagination args for front end logs.
TWEAK – Updated about page structure.
TWEAK – Updated buyCRED Gatways page to start supporting 1.8 ready gateways.
TWEAK – Improved overview widget query (thanks Jonathan)
Tested with WordPress 4.9 beta 2.

Previous Versions